Receive at the pickup point
A pickup point is basically a branch on the territory of any operating business from which you can send a parcel with Nova Post.
Potential locations
- In a grocery store or mini-market
- In a clothing, household, building materials store, etc.
- At a gas station
- In a pharmacy

Type of shipments
Documents
Parcels
Weight
up to 30 kgDimensions
70x40x42 cmDeclared value
up to €1 000
- 1Payment: payment at the pickup point is not available
- 2Inspection: no inspection allowed
- 3Storage: up to 5 days; on the 5th day, the shipment is returned to the main (originating) branch
How to collect at a pickup point
Use the mobile app or provide the operator with the consignment note number (from the SMS) and a document that can be used to identify you.