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Track your parcel

Track your parcel

Frequently Asked Questions

Frequently Asked Questions

  • In which cities are there offices in Poland?

    For information on open branches, click here: NovaPost

  • Can I send a parcel from a Nova Post branch to a Polish post branch?

    Unfortunately, this is not possible at the moment

  • Can I send a parcel from Ukraine to Poland?

    Yes, the service is available. Fees and service descriptions can be found here: NovaPost

  • What is forbidden to send by parcel?

    For a full list of restrictions, click here: NovaPost

  • What are the reasons for the delay of a parcel from Ukraine to Poland?

    Incorrect consignee details, forbidden goods in the parcel

Need any help?

Need any help?

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