Advantages
Fast shipping
Convenient rates
The largest united network of branches and post machines in Ukraine
Personal manager support
We speak Ukrainian and Estonian
Що можна відправити
Документи
Документи
до 1 кг
Посилки
Посилки
до 30 кг
Вантажі
Вантажі Скоро
до 1 000 кг
Палети
Палети Скоро
до 1 000 кг
Віднині відправка документів та товарів партнерам з України не буде клопотом. Nova Post забезпечує надійну та швидку експрес-доставку документів, посилок та вантажів між Україною та Естонією.
Delivery options in Ukraine
Delivery options in Ukraine
Branch
Address
Parcel locker
To receive the parcel, you must have the following with you:
  • express waybill number
  • original passport of a citizen of Ukraine/foreign passport or phone number specified in the express waybill
What can be sent?
  • Used things, soft toys, constructors, educational toys
  • Electronics and small household appliances
  • Cosmetic products: nail polishes, hair dyes, cosmetic lotions
  • Household chemicals, the labels of which indicate the name of the manufacturer and warehouse
  • Disks or flash drives with information without passwords set
What is forbidden to send?
  • Dangerous objects: weapons, flammable liquids and solids, substances in pressurized cylinders, gases, deodorants
  • Art objects: paintings, stamps, antique books, icons
  • Jewelry and precious metals
  • Medicines and vitamins
If during upon examination of the shipment, the customs officer will identify prohibited items, the parcel will be returned at the expense of the sender
Full list of prohibited items
Tariffs
Category
Delivery rate to Ukraine, €
Delivery rate to Ukraine, €
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Documents, up to 1 kg
Delivery rate to Ukraine, €
18
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Small, up to 2 kg
Delivery rate to Ukraine, €
20
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Medium, up to 10 kg
Delivery rate to Ukraine, €
25
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Large, up to 30 kg
Delivery rate to Ukraine, €
37
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Category
Documents, up to 1 kg
Small, up to 2 kg
Medium, up to 10 kg
Large, up to 30 kg
Delivery rate to Ukraine, €
18
20
25
37
Surcharge for targeted delivery, €
+4 for shipments up to 30 kg
Address pickup from any point in Estonia
The specified tariff does not take into account possible customs payments
  • Prices are shown in euros (EUR with VAT), valid from 20.10.2023.
  • An envelope is included in the tariff for documents.
  • Maximum permitted dimensions of parcels: length up to 120 cm (with packaging), the sum of the two longest sides is not more than 150 cm, actual weight — up to 30 kg.
  • The parcel delivery rate is calculated per seat and does not include a surcharge for targeted delivery.
  • Delivery of goods weighing more than 30 kg is temporarily unavailable.
  • To calculate the tariff, use a higher value of the actual or volume weight.
  • Volume calculation formula weight ( kg) = length (cm) × Width (cm) × height (cm) / 4,000
FAQ
In what form do I have to send the parcel to the courier for shipment?
The box with the items packed for shipment must be handed over in closed form.
Upon arrival at our warehouse, Nova Post employees check that the parcel does not contain prohibited items. Therefore, our employees have the right to open the packed parcel. The exception is items with factory packaging.
Why is it important to list the declared shipping cost correctly?
The amount of the declared value affects the customs payments that may be incurred after the shipment crosses the Ukrainian border. Therefore, the amount of the declared value must be equal to the market value of the parcel.

If a Customs employee determines that the value of the package as stated in the declaration differs from the actual value, they may detain it at the border, revalue it, and calculate duty payments at market value.
How does the recipient pay customs duties in Ukraine?
Nova Post representative will contact the recipient at the phone number or email address provided. For customs clearance, the recipient must present a scan or photo of the first and second pages of the passport or both sides of an ID card, a scan or photo of the identification code.

You must pay customs duties when you receive the parcel at the branch, post office, or address.
How does the recipient know that the shipment has already been delivered to Ukraine?
As soon as the shipment arrives at the branch or parcel locker, the recipient receives a message in Viber or SMS or via the Nova Post mobile app. If it is a delivery to the address, the recipient will be contacted by a courier.
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