At InPost pickup points
InPost partner pickup point is a type of branch located on the territory of an existing company where you can receive a parcel from Nova Post.
Pickup points are located all over Spain and are easy to find on the map.
Benefits
Potential locations
- 1In the grocery store, mini-markets
- 2At stores selling clothes, household, building materials, etc.
- 3At a gas station
- 4In a pharmacy
- 5At the post office
Delivery term
You can receive a parcel of up to 25 kg at the pickup point
- 1size: up to 50х50х50 cm
- 2the total of the two sides: up to 120 cm
- 3
If your shipment is larger, it is better to send it through a Nova Post branch.
How to collect a parcel from InPost partner point
As soon as the shipment arrives, you will receive an SMS or push notification with the number and address of the pickup point and the EW number.
- 1Download the Nova Post mobile app
- 2When you visit a partner point, show the operator your EW number and a document with which you can identify yourself, e.g. your passport or driver's license. The documents in the Diia app are also suitable.
If the parcel is lost, contact the call center:
Mon-Fri: from 8 a.m. to 8 p.m.
Sat-Sun: from 9 a.m. to 6 p.m.
The operator will assist you in finding your shipment or filing a claim.