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Delivery terms

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International delivery

Ukraine's fastest delivery is now in Austria

We will deliver your shipment between countries within 5 days.

Delivery time excludes:

  • 1
    the day the parcel is handed over for delivery
  • 2
    days off and official holidays
  • 3
    days when banking institutions are closed
  • 4
    delays associated with checking the shipment security
  • 5
    customs clearance terms
  • 6
    delays caused by circumstances beyond Nova Post and Nova Post LLC's control

You can check the delivery time of your shipment online on the website and in the mobile app. In case of a delay and the shipment has not been delivered within the specified time, please contact the customer service.