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Receive in Austria

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International delivery

You can easily and quickly receive parcels in Austria from Ukraine thanks to Nova Post

  • 1
    by courier to certain location
  • 2
    at the Nova Post branch
  • 3
    at the parcel locker

Delivery times

  • From the branch: from 5 days
  • From certain location: from 7 days

Who pays for

  • Shipping cost

    Sender in Ukraine

  • Customs duties and customs brokerage services

    Recipient in Austria

Once it is sent, we will notify the recipient of the parcel's processing

Delivery rates from Ukraine

The cost of possible additional customs duties is paid by the recipient in Austria.

Customs clearance of the shipment

  • Parcel cost: up to €45

    No additional taxes are charged

  • Parcel cost: €45-150

    ■     VAT: 20% of the shipment cost

    For example: an item costs €100. Additionally, the recipient must pay VAT: €100 x 20% = €20

  • Parcel cost exceeds €150

    ■     Import duty: up to 17% of the value, depending on the type of goods

    ■     VAT: 20% of the shipment cost (declared value + import duty)

Calculation example

The product costs €300. Customs duties will be as follows:

  • 1
    Import duty = €300 х 17% = €51
  • 2
    VAT = (€300 + €51) х 20% = €70.2

Tax to be paid by the recipient: €51 + €70.2 = €121.2

Customs reserves the right to refuse a shipment or change the amount of customs duties.

This can happen if a customs officer detects a breach of the rules:

  • 1
    The shipment's contents differ from the list specified in the declaration
  • 2
    The declared value differs from the real one
  • 3
  • 4
    The recipient has already received international shipments with a total value over €150 during the last month