Send documents and parcels up to 30 kg easily with Nova Post in Austria

Benefits

Delivery from 5 days
Insuring shipments for 100% of the declared invoice value*
Parcel tracking
We speak Ukrainian, German and English

*The invoice value is the declared value of the shipment's contents, which must match the details on the invoice and reflect the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.

Delivery options to Ukraine

To the branch
To address
To the parcel locker
To the pickup point

To receive a shipment, you must have:

express waybill number
original passport of a citizen of Ukraine/foreign passport or phone number of the recipient indicated in the express waybill

Who pays for

Delivery services
Sender in Austria
by card in the mobile app or on the website
Customs duties and customs brokerage services

Once the parcel is sent, we will notify the recipient of the parcel's processing.

The shipment cost depends on the weight. Estimate the delivery cost in advance with our calculator or check the rates for the desired destination on the website.

Items allowed to be sent to Ukraine without duties and VAT

❗To avoid customs duties and VAT, goods imported into Ukraine must be declared under UKTZED codes.

1. Electric generators:

Product
Electric generating sets
Electric engines and generators (except for electric generating sets), alternating current generators (synchronous generators)
UKTZED code

2. Electrical transformers, static electrical converters (for example, rectifiers), inductors, and inductance chokes:

Product
Power not exceeding 7.5 kVA (except for inverter welding machines)
Power exceeding 7.5 kVA (except for inverter welding machines)
Other power (except for inverter welding machines)
UKTZED code

3. Lithium batteries:

Product

Lithium-ion electric batteries, including separators thereof of any geometric shape (except for energy storage units with a capacity of less than 300 W AC and/or DC and separate lithium-ion cells with a capacity of less than 200 Ah)

UKTZED code

4. Solar panels:

Product
Electric PV modules
UKTZED code

5. Turbines and other engines:

Product

Water steam turbines and other steam turbines

Hydraulic turbines, water wheels, and regulators thereof (hydraulic turbines and their parts only)

Hydraulic transmission shafts

Turbojet engines, turboprop, and other gas turbines (except for turboprop and turbojet engines and parts thereof)

UKTZED code

How to send from the pickup point

Prepare the items and ensure that the contents of the shipment are allowed for transportation
Choose the point on the map you want to send from
Arrange the shipment in the mobile app or personal account to receive an electronic express waybill
There is no packaging at the pickup point, so pack the shipment yourself
Pay for the shipment
Provide the EW number and the parcel to the employee of the pickup point