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International delivery

Send from Austria

Send documents and parcels up to 30 kg to other countries

Delivery period: 2+ days

Available delivery methods

  • from the address

You can send parcels up to 30 kg by courier

Parcels are weighed at the sorting center. If a larger parcel is passed to the courier, it will be returned to the sender. Previously paid delivery services will be refunded, except for the cost of calling a courier.
Before sending, make sure that the parcel's contents are authorized for shipment.

Advantages

  • We can deliver to a branch, pickup point, parcel locker, or by courier to the address
  • We will arrange insurance within the invoice value of the shipment*
  • We will provide support: you can ask the operator where the parcel is or track it yourself

*The invoice value is the declared value of the shipment's contents, which must match the details on the invoice and reflect the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.

Who pays for

  • Delivery services

    Sender in Austria with a card in the mobile app or on the website

  • Customs duties and customs brokerage services

    Recipient in another country

Once the parcel is sent, we will notify the recipient of the parcel's processing.

The shipment cost depends on the weight. Estimate the delivery cost in advance with our calculator or check the rates for the desired destination on the website.

How to send from the pickup point

  1. 1
    Prepare the items and ensure that the contents of the shipment are allowed for transportation
  2. 2
    Choose the point on the map you want to send from
  3. 3
    Arrange the shipment in the mobile app or personal account to receive an electronic express waybill
  4. 4
    There is no packaging at the pickup point, so pack the shipment yourself
  5. 5
    Pay for the shipment
  6. 6
    Provide the EW number and the parcel to the employee of the pickup point