Send parcels and documents to Ukraine from France easily with Nova Post
Shipping everything you need to your loved ones in Ukraine is extremely easy. To do so, find the nearest pickup point in the "Nearest branch" section.
Delivery time
Benefits
Items allowed to send
- Food products up to 10 kg in original packaging
- Pre-owned items, soft toys, construction sets, educational toys
- Electronics and minor household appliances
- Beauty products: nail polishes, hair dyes, cosmetic lotions
- Household chemicals with labels indicating the name of the manufacturer and composition
- Storage disks or flash drives with no passwords
Items prohibited to send
- Hazardous goods: weapons, flammable liquids and solids, substances in pressurized cylinders, gases, and deodorants
- Art pieces: paintings, stamps, antique books, and icons
- Jewelry and precious metals
- If a customs officer finds prohibited goods when inspecting a shipment, the parcel will be returned at the sender's expense
Who pays for
- The parcelSender in France
- Customs duties and customs brokerage servicesRecipient in another country
Once the parcel is sent, we will notify the recipient of the parcel's processing.
Customs clearance in Ukraine
- Parcel cost: up to €150
No additional taxes are charged
- Parcel cost: over €150
- 1Import duty: 10% of exceeding €150
- 2VAT: 20% of the shipment value (exceeding €150 + import duty)
- 3Nova Post customs brokerage services
Calculation example
The product costs €200. Customs duties will be as follows:
- 1Import duty = (€200 - €150) х 10% = €5
- 2VAT = (€200 - €150 + €5) х 20% = €11
Total tax payable: €5 + €11 = €16
This can happen if a customs officer detects a breach of the rules:
- 1The shipment's contents differ from the list specified in the declaration.
- 2The declared value differs from the real one.
- 3The parcel contains prohibited goods.
- 4The recipient has already received international shipments with a total value over €150 during the last month.
![](https://site-assets.novapost.com/61d45fc8-ffd5-4620-9fb4-92cdff29dba4.png)
Send parcels to Ukraine and other European countries with a 50% discount
Get a 50% discount on the delivery of documents and parcels up to 30 kg. The discount applies for delivery to 12 European countries and to Ukraine.
To get a discount, provide the promo code PROMO50FR
- 1add in the mobile application or on the website when creating a parcel;
- 2provide to the operator at the branch.
The discount is valid until 31.07 inclusive.
What you need to send a parcel from France
You can send from the branch or call a courier to certain location to send to Ukraine.
![](https://site-assets.novapost.com/66fcf9fd-f5b0-470e-b60d-559bcb323ed8.png)
How to send a shipment by courier
- 1Prepare your items.
- 2
- 3
- 4Determine the approximate size of the box. You will need this information to fill out a shipment request.
- 5Call a courier to hand over a shipment.
- 6Pay the shipment cost and additional services selected.
- 7The courier will pick up the shipment and paste a sticker on the package.
According to the international transportation requirements, Nova Post employees can check the shipment's contents for any prohibited goods. Original packaging is an exception.
Send from the branch
- 1Prepare your items.
- 2
- 3Provide information about the sender and recipient. To do so, write in Latin:
- 3.1Surname
- 3.2Name
- 3.3Email
- 3.4Phone number
- 3.5Branch number or full address of the recipient in Ukraine
- 4
- 5Hand over the shipment to the branch operator in an open form.
According to international transportation requirements, Nova Post employees must check the contents for any prohibited goods.
If the shipment is packaged, the operator must open it. Original packaging is an exception. - 6Place a shipment order with the operator's assistance.
- 7Pay for delivery services.