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Documents and parcels up to 30 kg
International delivery

Send to Ukraine

Send parcels and documents to Ukraine from France easily with Nova Post

Shipping everything you need to your loved ones in Ukraine is extremely easy. Send parcels from the branch in Nice, or order a courier to any address in France.

Delivery time

  • from 5 days

Benefits

  • Insurance within the invoice value of the shipment*
  • Convenient parcel tracking

*The invoice value is the declared value of the shipment's contents, which must match the details on the invoice and reflect the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.

Items allowed to send

  • Food products up to 10 kg in original packaging
  • Pre-owned items, soft toys, construction sets, educational toys
  • Electronics and minor household appliances
  • Beauty products: nail polishes, hair dyes, cosmetic lotions
  • Household chemicals with labels indicating the name of the manufacturer and composition
  • Storage disks or flash drives with no passwords

Items prohibited to send

  • Food products over 10 kg in original packaging
  • Excisable goods:
    - Liquor, alcoholic beverages, beer, tobacco products.
    - Electric heating devices using an electronically controlled heater (HTPs, e-cigarettes, vapes, IQOS, POD systems, etc.).
    Including liquid chemical mixtures containing or not containing nicotine, used to produce vapor in e-cigarettes and are found, particularly, in cartridges, refill containers, and other containers
  • Hazardous goods: weapons, flammable liquids and solids, substances in pressurized cylinders, gases, and deodorants
  • Art pieces: paintings, stamps, antique books, and icons
  • Jewelry and precious metals

All parcels sent to Ukraine will be inspected by the operator at the branch without the presence of the sender to check the compliance of the composition.

If a customs officer finds prohibited goods when inspecting a shipment, the parcel will be returned at the sender's expense

Who pays for

  • The parcel

    Sender in France

Once the parcel is sent, we will notify the recipient of the parcel's processing.

The shipment cost depends on the weight and delivery method. Check your possible rate on the "Shipping costs" page.

Customs clearance in Ukraine

  • The invoiced value of the parcel: up to €150

    No additional taxes are charged

Calculation example

The product costs €200. Customs duties will be as follows:

  • Import duty = (€200 - €150) х 10% = €5
  • VAT = (€200 - €150 + €5) х 20% = €11

Total tax payable: €5 + €11 = €16

Customs reserves the right to refuse a shipment or change the amount of customs duties

This can happen if a customs officer detects a breach of the rules:

  • The shipment's contents differ from the list specified in the declaration.
  • The invoiced value differs from the real value.
  • The parcel contains prohibited goods.
  • Over the past month, the recipient has already received international shipments with a total invoiced value of more than €150.

  • Items allowed to be sent to Ukraine without duties and VAT

    1. Electric generators:

    • Product

      Gasoline engine generators with a capacity exceeding 7.5 kVA (electric generator sets with a spark-ignition piston engine)

      AC generators with a capacity exceeding 750 kVA (synchronous generators), except for photoelectric generators

    2. Power inverters, rectifiers, converters

    • Product

      Inverters, rectifiers, converters (except for inverter welding machines

    3. Lithium batteries:

    • Product

      • Lithium-ion batteries with a capacity from 200 Ah (Li-ion, LiFePO4, LiFe, LFP, etc.),
      • Charging stations with a capacity exceeding 300 W (power storage units)

    4.  Turbines and other engines:

    • Product

      Water steam turbines and other steam turbines

      Hydraulic turbines, water wheels, and regulators thereof (hydraulic turbines and their parts only)

      Hydraulic transmission shafts

      Turbojet engines, turboprop, and other gas turbines (except for turboprop and turbojet engines and parts thereof)

    ❗To avoid customs duties and VAT, goods imported into Ukraine must be declared under certain HS codes.

What you need to send a parcel from France

You can send from the branch or call a courier to certain location to send to Ukraine.

How to send a shipment by courier

  1. Prepare your items.
  3. Pack the shipment according to packaging standards.
  4. Determine the approximate size of the box. You will need this information to fill out a shipment request.
  5. Call a courier to hand over a shipment.
  6. Pay the shipment cost and additional services selected.
  7. Print the label that will be sent to you by email, and stick it on the top left-hand side of the parcel.
  8. The courier will pick up the shipment.

According to the international transportation requirements, Nova Post employees can check the shipment's contents for any prohibited goods. Original packaging is an exception.

Send from the branch

  1. Prepare your items.
  3. Provide information about the sender and recipient. To do so, write in Latin:
    • Surname
    • Name
    • Email
    • Phone number
    • Branch number or full address of the recipient in Ukraine
  5. Hand over the shipment to the branch operator in an open form.

    According to international transportation requirements, Nova Post employees must check the contents for any prohibited goods.

    If the shipment is packaged, the operator must open it. Original packaging is an exception.
  6. Place a shipment order with the operator's assistance.
  7. Pay for delivery services.