How to start cooperation


Join us as a business partner and receive -15% discount on your first shipment. You can send your package in any way you like: contact your personal account manager.

How can a business client send freight using Nova Post

  1. 1
    Conclude an agreement

    Contact our sales department: 
    1. 1.1
    2. 1.2
  2. 2
    Make sure there are no prohibited items in your freight

    According to the laws of the country of customs clearance, there may be a prohibition on the import or export of certain types of produced goods. For the security of your business, we follow the news and update the information on the categories of goods allowed for delivery.

    If you are not certain about the content of your freight, please ask a Nova Post sales manager or send a request on our website.
  3. 3
    Select the method of customs clearance
    • 3.1
      using Nova Post 
    • 3.2
      on your own
    • 3.3
      by appointing your own customs broker
  4. 4
    Select additional services
    • 4.1
      customs brokerage services to help you go through customs clearance
    • 4.2
      faster packing: if you do not wish to pack the postal item on your own
  5. 5
    Prepare the accompanying documents
    • 5.1
      foreign economic contract
    • 5.2
    • 5.3
      packing list
    • 5.4
      other documents required for your goods. For example: Quality Assurance Certificate, Certificate of Origin, HS goods code confirmation from the Harmonised System of Goods Description and Coding, technical specifications detailing the quality and quantity and their application etc.

      The operator will inform you about additional documents. You can also refer to Nova Post sales manager with questions.
  6. 6
    Make a request for international express delivery

    Our sales managers will help you with that.
  7. 7
    Deliver the consignment to a Nova Post branch
  8. 8
    Pay for the delivery and additional services
Freight branches are open 7 days a week with the following schedule:

Mon-Fri: 08:00 – 20:00
Sat-Sun: 09:00 – 18:00

Sales Department office hours:

Mon-Fri: 09:00 - 17:00
Tel.: +37068308112

We guarantee

  • <span class="custom-font-family font-family-NovaPoshta"><span class="custom-font-size font-size-16">The safety of the freight which we deliver</span></span>

    The safety of the freight which we deliver

  • <span class="custom-font-family font-family-NovaPoshta"><span class="custom-font-size font-size-16">Delivery in accordance with the terms indicated</span></span>

    Delivery in accordance with the terms indicated

  • <span class="custom-font-family font-family-NovaPoshta"><span class="custom-font-size font-size-16">Transfer of the freight to the addressee</span></span>

    Transfer of the freight to the addressee