Order a courier by contacting our call center operator: +36 968 006 09
Request a courier with no extra charge to any address in Hungary until 30.09.24.
Pay only for the delivery of documents or packages.
![](https://site-assets.novapost.com/40f124e4-cbef-42c9-8c6b-e9171df87397.png)
How to call a courier in Hungary
1. Prepare and pack the items in a box. Here is a short tutorial on how to properly pack a parcel.
2. Fill out an order to call a courier:
3. Pay for your order online.
4. Pass the shipment to the courier in a closed form. The courier will print and paste the label on your box.
Order a courier
You can view the created order in the Nova Post app or in your personal account.
Benefits
When the courier picks up the shipment
In Budapest parcels are picked up by couriers Nova Post, in another cities – couriers of the partner company Expressone. The arrival time depends on the time the order is placed:
Requesting a courier in Budapest
- Time of submission of the application and payment for the service
Mon-Sat until 12 am
Mon-Sat after 12 am
- Collecting a parcel by a courier
on the next business day
from 8 am to 6 pmafter 1 business day
from 8 am to 6 pm
*Nova Post working days in Budapest: Mon-Sat
Requesting a courier in other cities
- Time of submission of the application and payment for the service
Mon-Fri until 6 pm
Mon-Fri aFter 6 pm
- Collecting a parcel by a courier
on the next business day
after 1 business day
*Nova Post working days in other cities: Mon-Fri
When the courier picks up your shipment, you can track the delivery with Nova Post tracking system.
Delivery time does not include
- 1the day the shipment is delivered to the branch
- 2weekends and official holidays
- 3days on which banking institutions are closed
- 4delays caused by circumstances beyond the control of "Nova Post HU KFt.
The courier neither helps to lift and lower the cargo nor wraps the parcels. The customer must do it alone.
According to the company's rules, the courier can stay at the address no longer than 15 minutes.
Please prepare the parcel in advance.