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Receive from Ukraine
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International delivery

With Nova Post you can quickly and conveniently receive a postal item from Ukraine

Delivery time: from 3 days

Who Pays for the Delivery

  • Delivery

    Sender in another country

  • Customs duties and customs brokerage services

    Recipient in Italy

After the delivery, we will send the recipient a message by SMS, Viber or email on parcel registration and payments. 

Parcel customs clearance

  • Parcel cost: up to €45 

    No taxes are charged

  • Parcel cost: €45-150 

    VAT: 22% of the shipment cost

    For example: an item costs €100. Additionally, the recipient must pay VAT: €100 x 22% = €22 

  • Column Head

    • 1
      Import duty: up to 17% of the value, depending on the type of goods
    • 1
      VAT: 22% of the shipment cost (declared value + import duty)

Calculation example:

The goods cost €200. The total customs payments will be:

  • 1
    import duty = (€200 - €150) × 10% = €5
  • 2
    VAT = (€200 - €150 + €5) × 22% = €12,1

Total tax charged: €5 + €12,1 = €17,1

The customs office is entitled to refuse entry of a postal item into the country or change the customs payment amount

This may occur if a customs officer finds a violation:

  • 1
    the postal item content differs from the list indicated in the declaration
  • 2
    the declared value differs from the actual one
  • 3
    the parcel contains goods that are not accepted for transportation.

If your parcel is lost, please contact the call center. 

The operator will help you find the shipment or file a claim.