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Receive in Slovakia
Receive

Receive parcels, cargo and documents with Nova Post

Benefits

  • Branch network, partner parcel lockers, and pickup points
  • Free insurance for shipments valued up to €500*
  • Delivery guarantee
  • Parcel tracking
  • Customer support

*If the shipment value exceeds €500, a declared value fee is added to the delivery rate: 0.5% of the declared value.

Delivery time

  • Up to 3 business days

Where it is possible to receive

  • At Nova Post branches
  • At partner's parcel lockers
  • At partner's pickup points
  • By the address

Payer

Shipment is paid by Sender.

The recipient can pay for delivery services from Ukraine. You can find the current parcel delivery rates* in the table below.

* Prices are in euros (EUR, including VAT), valid from 30.07.2026

  • Documents

    €20

How to pick up at the branch

  1. Receive a message that your shipment has arrived
  2. Visit the branch
  3. Provide the waybill number to the operator
  4. Confirm your identity in one of the following ways:
    • show the operator the mobile application
    • provide the operator with code from the SMS message
    • show your passport
  5. Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.

FAQs

  • Can the recipient pay for the delivery

    Yes, if the parcel came from Ukraine.