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Receive in Slovakia

Receive parcels, cargo and documents with Nova Post

Benefits

Branch network, partner parcel lockers, and pickup points
Free insurance for parcels with value up to €500
Delivery guarantee
Parcel tracking
Customer support

Where it is possible to receive

Up to 3 business days

Where it is possible to receive

At Nova Post branches
At partner's parcel lockers
At partner's pickup points
By the address

Payer

Shipment is paid by Sender.

How to pick up at the branch

1
Receive a message that your shipment has arrived
2
Visit the branch
3
Provide the waybill number to the operator
4
Confirm your identity in one of the following ways:
- 4.1
  show the operator the mobile application
- 4.2
  provide the operator with code from the SMS message
- 4.3
  show your passport
5
Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.

FAQs

Can the recipient pay for the delivery
No, the sender pays for the delivery.
Is it possible to send a parcel via a parcel locker
No, it is currently not possible to send a parcel from parcel locker.
To send a parcel, please visit the nearest Nova Post branch or use the order a courier service.