Customs clearance


How can a business client request customs clearance of cargo

  • 1
    Through the Nova Post customs brokerage
  • 2
    Through its own customs brokerage
  • 3
    Through the recipient when processing the import declaration

Prepare a contract

To clear shipments through customs, you need a contract to arrange transportation.
A customs brokerage services agreement is also suitable.

Pay customs duties and fees

Once the parcel is sent, we will notify the recipient of the parcel's processing and payment charges via SMS or email.

The recipient must sign a power of attorney for the Nova Post customs broker and provide his or her identification code for customs clearance.

Payments must be made when the parcel is received at the branch or delivered by courier.

Prepare information

  1. 1
    The EORI (Economic Operator Registration and Identification) number is an identifier of an economic operator that is required for customs clearance.
  2. 2
    Accompanying documents:
    • 2.1
      invoice containing information about the cargo

      The invoice must contain a detailed description, cost excluding VAT, product codes, Incoterms terms under which the delivery is made, signature and seal of the issuer.
    • 2.2
      business contract
    • 2.3
    • 2.4
      power of attorney for the broker
  3. 3
    Additional documents required for certain categories of goods. For example:
    • 3.1
      quality certificate
    • 3.2
      certificate of origin
    • 3.3
      conclusion on confirmation of the HS product code from the Harmonized Commodity Description and Coding System
    • 3.4
      description of technical specifications detailing qualitative and quantitative characteristics and scope of application
    • 3.5

The operator shall provide details of additional documents. You can also contact the Nova Post sales manager.

Check the cargo

We accept cargoes that do not require veterinary, phytosanitary, environmental, or gemological conclusions.