At DPD pickup points
DPD partner pickup point is a type of branch located on the territory of an existing company where you can receive a parcel from Nova Post.
Pickup points are located all over Great Britain and are easy to find on the map.
![](https://site-assets.novapost.com/b6cfa63d-b514-496a-9f21-233dc04995ba.png)
Benefits
Potential locations:
- 1In the grocery store, mini-markets
- 2At stores selling clothes, household, building materials, etc
- 3At a gas station
- 4In a pharmacy
- 5At the post office
Delivery term
You can receive a parcel of up to 20 kg at the pickup point
- 1size: up to 41х38х64 cm
- 2the total of the two sides: up to 120 cm
- 3
![](https://site-assets.novapost.com/448dec46-5af5-40f5-9998-5fba32fe339a.png)
If your shipment is larger, it is better to send it through a Nova Post branch
If the parcel is lost, contact the call center:
Mon-Fri: from 8 a.m. to 8 p.m.
Sat-Sun: from 9 a.m. to 6 p.m.
The operator will assist you in finding your shipment or filing a claim.