How a business client can send cargo via Nova Post
- 1Sign a contract.
Contact the sales team: khmelevskyi.b@novapost.com - 2Make sure the cargo is authorized for transportation.
The legislation of the country where the customs clearance of cargo takes place may establish a list of goods that are not accepted for transportation.
If you are not sure whether the contents of the shipment are allowed for transportation, ask a Nova Post sales manager. - 3Choose a customs clearance method:
- 3.1through Nova Post
- 3.2on your own
- 3.3through the customs broker
- 4
- 5Draft accompanying documents:
- 5.1business contract
- 5.2invoice
- 5.3packing list
- 5.4other documents required for your product.
For example: a quality certificate, a certificate of origin, a conclusion confirming the HS product code from the Harmonized Commodity Description and Coding System, a description of technical specifications detailing qualitative and quantitative characteristics and scope of application, etc.
The Nova Post sales manager shall provide details of additional documents.
- 6Apply for international shipping:
- 6.1
- 6.2by contacting our sales manager
- 7Hand over the shipment to a Nova Post branch or call a courier.
- 8Pay for delivery and additional services.
Cargo branches are open seven days a week, according to the schedule:
Mon–Fri: 8:00 a.m. – 8:00 p.m.
Sat–Sun: 9:00 a.m. – 6:00 p.m.
The sales department is operating as follows:
Mon–Fri: 9:00 a.m. – 5:00 p.m.
Phone number: +44 746 888 2841
Email: khmelevskyi.b@novapost.com
Mon–Fri: 8:00 a.m. – 8:00 p.m.
Sat–Sun: 9:00 a.m. – 6:00 p.m.
The sales department is operating as follows:
Mon–Fri: 9:00 a.m. – 5:00 p.m.
Phone number: +44 746 888 2841
Email: khmelevskyi.b@novapost.com
![](https://site-assets.novapost.com/d7accdcb-acc1-4878-b574-0b539757717b.png)
We ensure:
Safety of the goods we deliver
Delivery within the stated deadlines
Handing over the cargo to the recipient