How to start cooperation
integration

How a business client can send cargo via Nova Post

  1. 1
    Sign a contract.

    Contact the sales team: sterenchuk.v@novaposhta.ua
  2. 2
    Make sure the cargo is authorized for transportation.

    The legislation of the country where the customs clearance of cargo takes place may establish a list of goods that are not accepted for transportation.
     
    ЯIf you are not sure whether the contents of the shipment are allowed for transportation, ask a Nova Post sales manager.
  3. 3
    Choose a customs clearance method:
    • 3.1
      through Nova Post
    • 3.2
      on your own
    • 3.3
      through the customs broker
  4. 4
    Select additional services:
    • 4.1
      Customs brokerage service: it facilitates and speeds up customs clearance.
    • 4.2
      Packing: if you prefer not to pack the shipment yourself.
  5. 5
    Draft accompanying documents:
    • 5.1
      business contract
    • 5.2
      invoice
    • 5.3
      packing list
    • 5.4
      other documents required for your product.

      For example: a quality certificate, a certificate of origin, a conclusion confirming the HS product code from the Harmonized Commodity Description and Coding System, a description of technical specifications detailing qualitative and quantitative characteristics and scope of application, etc.

      The Nova Post sales manager shall provide details of additional documents.
  6. 6
    Apply for international shipping:
  7. 7
    Hand over the shipment to a Nova Post branch or call a courier.
  8. 8
    Pay for delivery and additional services.
Cargo branches are open seven days a week, according to the schedule:

Mon–Fri: 8:00 a.m. – 8:00 p.m.
Sat–Sun: 9:00 a.m. – 6:00 p.m.

The sales department is operating as follows:

Mon–Fri: 9:00 a.m. – 5:00 p.m.
Phone number: +44 746 888 2841
Email: sterenchuk.v@novaposhta.ua

We ensure:

  • <b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">Safety of the goods we deliver</span></b>

    Safety of the goods we deliver

  • <b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">Delivery within the stated deadlines</span></b>

    Delivery within the stated deadlines

  • <b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">Handing over the cargo to the recipient</span></b>

    Handing over the cargo to the recipient