Eng
Pick-up a courier
integration
International delivery

Send to Ukraine

Order a courier by contacting our call center operator: +36 968 006 09

You don't have time to deal with electronic forms?

The operator will provide service advice and will fill courier call application for you.

How to pick-up a courier in Hungary

  • <span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">1.&nbsp;</span><span style="color: rgb(0, 0, 0);"><span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">Prepare and pack things in a box. We have prepared a short guide for you at the link:&nbsp;</span></span><a style="text-decoration: none;" href="/en-hu/international/packaging#pack-on-your-own" target="_blank"><span style="color: rgb(218, 41, 28);"><span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">how to pack a parcel properly</span></span></a><a style="text-decoration: none;" href="/en-hu/international/packaging" target="_blank"><span style="color: rgb(218, 41, 28);"><span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">.</span></span></a>

    1. Prepare and pack things in a box. We have prepared a short guide for you at the link: how to pack a parcel properly.

  • <span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">2.&nbsp;Fill out an application for a courier pickup:</span>

    2. Fill out an application for a courier pickup:

    ■   on the Nova Post website
    ■   in the mobile application (available soon)
    ■   in the Business Cabinet (available soon)
  • <span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">3.&nbsp;Pay for the order online.</span>

    3. Pay for the order online.

  • <span class="custom-font-size font-size-16 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">4.&nbsp;Hand over the shipment in closed form to the courier. The courier will print and stick a label on your box.</span>

    4. Hand over the shipment in closed form to the courier. The courier will print and stick a label on your box.

Once a shipment has been created, it can no longer be viewed or edited on the website. You can see the created application in the Nova Post application or in your account.

Delivery options in Ukraine

  • <span style="color: rgb(0, 0, 0);"><b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">To the branch</span></b></span>

    To the branch

  • <span style="color: rgb(0, 0, 0);"><b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">By the address</span></b></span>

    By the address

  • <span style="color: rgb(0, 0, 0);"><b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">To the parcel locker</span></b></span>

    To the parcel locker

In order to receive the shipment, it is necessary to have:

  • 1
    Express waybill (EW) number
  • 2
    the original passport of a Ukrainian citizen/foreign passport - or a telephone number with the number indicated in the EW

Advantages

  • Delivery to parcel lockers and branch offices in Ukraine
  • Expedient rates
  • Delivery from 5 days
  • Insurance of shipments for 100% of the specified value
  • Parcel tracking
  • We speak Ukrainian and Hungarian
  • Address delivery to Ukraine

What you need to know about customs clearance of a shipment in Ukraine

  • Parcel cost: up to €150

    There are no additional taxes for parcels containing gifts, goods or personal belongings

  • Parcel cost: over €150

    • 1
      import duty: 10% of the excess of €150
    • 2
      VAT: 20% of the shipment cost (over €150 + import duty)

Calculation example

The item costs €200. Customs payments will be:

  • 1
    import duty = (€200 - €150) × 10% = €5
  • 2
    VAT = (€200 - €150 + €5) × 20% = €11

Total tax payable: €5 + €11 = €16

If the declared value of the shipment is more than €150, do not split it into two parcels to avoid paying customs fees. At customs in Ukraine, such shipments are grouped together and their declared value is added, so that customs duties are still payable

The courier neither helps to lift and lower the cargo nor wraps the parcels. The customer must do it alone.

According to the company's rules, the courier can stay at the address no longer than 15 minutes. Please prepare the parcel in advance to avoid delaying the courier.

Examples of calculating the declared value for shipment to Ukraine

  • <span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">EXAMPLE 1</span>

    EXAMPLE 1

    I'm sending my sister a jacket, a portable speaker and her driver's license.

    The jacket costs €50, the portable speaker – €35. It's €85 in total.

    No customs duties shall be levied.
  • <span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">EXAMPLE</span><b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 700;font-style: normal;">&nbsp;</span></b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">2</span>

    EXAMPLE 2

    I send clothes for sale to Ukraine.

    All items are new, with price tags and in factory packaging, but the total cost is less than €150.

    No customs duties shall be levied.
  • <span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 400;font-style: normal;">EXAMPLE 3</span>

    EXAMPLE 3

    I'm sending my daughter a big suitcase of her personal belongings: dresses, sweaters, shoes, cosmetics.

    All things are personal, but their total value is more than €150.

    Customs fees will be charged.