How to send cargo to a business customer via Nova Post

1. 1
   Sign an agreement
   
   Contact the sales department: 

   1. 1.1
      balticsales@novapost.com
   2. 1.2
      +37254800719
2. 2
   Check that the contents of the cargo are allowed to be transported
   
   The legislation of the country where the customs clearance of cargo takes place may establish a list of goods that are not accepted for transportation.
   
   If you are not sure whether the contents of the load are approved for transport, ask a question to the Nova Post sales manager.
3. 3
   Choose a method of customs clearance

   • 3.1
     by means of Nova Post 
   • 3.2
     by own efforts
   • 3.3
     by means of involvement of a customs broker
4. 4
   Choose additional services

   • 4.1
     customs clearance service: helps you to facilitate and complete customs clearance more quickly.
   • 4.2
     packing:  if you don't want to pack the shipment yourself
5. 5
   Prepare supporting documents

   • 5.1
     foreign economic contract
   • 5.2
     invoice
   • 5.3
     packing list
   • 5.4
     other documents required for your item
     
     For example: quality certificate, certificate of origin, conclusion on confirmation of the HS Product Code of the Harmonised System of the Description and Codes of Goods, description of technical characteristics with details of qualitative and quantitative characteristics and scope of application, etc.
     
     Information about additional documents will be provided by the operator. You can also ask a question to the Nova Post sales manager.
6. 6
   Make an application for international shipping
   
   This is easy to do by means of the sales manager.
7. 7
   Hand over the shipment to a Nova Post branch or call a courier
8. 8
   Pay for the delivery and additional services

Cargo departments work seven days a week, according to the schedule:

Mon–Fri: 
Sat–Sun: 

Sales Department office hours:

Mon-Fri:

Tel.: +37 26 096 609
Email: balticsales@novapost.com

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