At the Venipak pickup points
A pickup point is a type of branch located on the territory of an existing company where you can receive a parcel from Nova Post.
The Venipak pickup points are located all over Lithuania and are easy to find on the map.

Potential locations of the Venipak pickup point
- In the grocery store, mini-markets, stores selling clothes, household, building materials, etc.
- At a gas station
- In a pharmacy
- At the post office
Delivery term
You can receive a parcel up to 30 kg at the pickup point
- Size: up to 61х39,5х41 cm
- The invoiced value: up to €500

If your shipment is larger in size, it is better to send it from a Nova Post branch.
How to pick up a parcel from a Venipak partner point
Once the shipment arrives, you will be notified of the delivery location, PIN or QR code for pickup via SMS, Viber, or e-mail.
- Download the Nova Post mobile app
- While at the pickup point, tell the operator the PIN code you received earlier.
If the parcel is lost, contact the call center:
Mon-Fri: from 8:00 to 20:00.
Sat-Sun: from 9:00 to 18:00.
The operator will assist you in finding your shipment or filing a claim.




