At the Venipak pickup points
A pickup point is a type of branch located on the territory of an existing company where you can receive a parcel from Nova Post.
The Venipak pickup points are located all over Lithuania and are easy to find on the map.

Potential locations of the Venipak pickup point
- 1In the grocery store, mini-markets, stores selling clothes, household, building materials, etc.
- 2At a gas station
- 3In a pharmacy
- 4At the post office
Delivery term
You can receive a parcel up to 30 kg at the pickup point
- 1Size: up to 61х39,5х41 cm
- 2Declared value: up to €500
- 3

If your shipment is larger in size, it is better to send it from a Nova Post branch.
How to pick up a parcel from a Venipak partner point
Once the shipment arrives, you will be notified of the delivery location, PIN or QR code for pickup via SMS, Viber, or e-mail.
- 1Download the Nova Post mobile app
- 2
- 3While at the pickup point, tell the operator the PIN code you received earlier.
If the parcel is lost, contact the call center:
Mon-Fri: from 8 a.m. to 8 p.m.
Sat-Sun: from 9 a.m. to 6 p.m.
The operator will assist you in finding your shipment or filing a claim.