Delivery from Ukraine to parcel lockers and partner pickup points in Lithuania
You can pick up the parcel at the parcel locker within 7 business days: Then the parcel will be waiting for the recipient at the nearest Nova Post branch.
525 parcel lockers across Lithuania
162 pickup points across Lithuania
24/7 option to pick up a parcel from a parcel locker
Items you can send via the Venipak pickup point and parcel locker
Documents up to 1 kg
Parcels up to 30 kg
Restrictions on shipments that can be received at pickup points and parcel lockers:
- 1Maximum size: 61 cm × 39.5 cm × 41 cm
How to arrange delivery via Venipak point
- 2Provide the sender with your contact details:
- 2.1last name and first name (in Latin)
- 2.2phone number
- 2.4a convenient pickup point or parcel locker.
How to receive your parcel at a Nova Post parcel locker or partner pickup point
- 1Wait for a text message or email informing you of the delivery location and a PIN code for pickup.
- 3Visit the pickup point and receive the parcel. If your parcel was delivered to a parcel locker:
- 3.1approach the parcel locker and open it with your PIN or QR code
- 3.2pick up the parcel and close the locker.
Frequently asked questions
- How does the recipient find out the shipment has been delivered to the pickup point or parcel locker
Once the courier puts the package in the parcel locker or brings it to the pickup point, the recipient will be sent an SMS with a PIN or QR code for pickup.
- Why Nova Post is listed as the sender to the Venipak parcel locker
Nova Post offers international express transportation as part of this service. We engage partners for more convenient delivery within the country. That's why we are listed as a sender in Lithuania for our partner.
You can also receive servicing messages, emails, and calls with information about our partner.
- What to do if my parcel is missing at the parcel locker or pickup point
Contact our operators:
- 1Call center phone number :+37052500609
- 2Customer support email: email@example.com