Receive parcels, cargo and documents with Nova Post
Benefits
*If the shipment value exceeds €150, a declared value fee is added to the delivery rate: 0.5% of the declared value.
Delivery time
Where it is possible to receive

At Nova Post branch

At partner's parcel lockers

At partner's pickup points
Payer
Shipment is paid by Sender
The recipient can pay for delivery services from Ukraine. You can find the current parcel delivery rates* in the table below.
* Prices are in euros (EUR), with VAT, valid from 00:01 16.06.2026
- Documents
€16
- Small,
up to 2 kg - Medium,
up to 10 kg - Over 10 kg,
the cost for the next 1 kg
How to pick up at the branch
- Receive a message that your shipment has arrived
- Visit the branch
- Provide the waybill number to the operator
- Confirm your identity in one of the following ways:
- show the operator the mobile application
- provide the operator with code from the SMS message
- show your passport
- Collect your parcel
You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.
FAQs
- Can the recipient pay for the delivery
Yes, if the parcel came from Ukraine.
- Is it possible to send a parcel via a parcel locker



