How can a business client request customs clearance of cargo
- 1Via Nova Post customs broker
- 2Via your customs broker
- 3Through the recipient when filling out the import declaration
Prepare an agreement
For customs clearance of shipments, a Transportation Services Agreement is required.
A Customs Brokerage Services Agreement is also acceptable.
Pay customs duties and fees
Once the parcel is sent, we will notify the recipient of the parcel's processing and customs duties via SMS or email.
The recipient must execute a power of attorney authorizing the Nova Post customs broker and provide his or her identification number for customs clearance.
Payments must be made upon receipt of the shipment: at the branch or to the courier.
For more information on delivery rates from Ukraine, please follow the link.
Prepare information
- 1The EORI (Economic Operator Registration and Identification) number is an identifier of an economic operator needed for customs clearance.
- 2Supporting documents:
- 2.1Invoice with details of the cargo
An invoice (which must include a detailed description of the cargo, the invoice value* of the cargo excluding VAT, product codes, Incoterms terms under which the delivery is made, and the signature and seal of the person who issued it) - 2.2Business contract
- 2.3Datasheet
- 2.4Power of attorney for the broker
- 3Additional documents that are required for certain categories of goods. For example:
- 3.1Quality certificate
- 3.2Certificate of origin
- 3.3Conclusion confirming the HS Product Code of the Harmonised System of the Description and Codes of Goods
- 3.4Description of technical specifications detailing qualitative and quantitative characteristics and scope of application
- 3.5Etc.
*The invoice value is the declared value of the shipment's contents, which must match the details on the invoice and reflect the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.
The operator shall provide details of additional documents. You can also contact the Nova Post sales manager.
Inspect the cargo
We accept cargoes for transportation that do not require veterinary, phytosanitary, ecological, or gemological conclusions.