You can easily and quickly receive parcels in United Kingdom from Ukraine thanks to Nova Post

• by courier to the address
• at the Nova Post branch
• at the parcel locker InPost
• at pickup points

Delivery times

Who pays for

Once it is sent, we will notify the recipient of the parcel's registration.

Payment by the recipient: Hassle-free delivery

This means that as the Sender, you have the opportunity to manage logistics costs more effectively. You simply need to inform and agree with the Recipient in advance about the delivery payment.

How does it work

1. 1
   Determining the payer for logistics services: The Sender must inform the Recipient and obtain their consent for paying logistics services to the Nova Post group company in the currency of the recipient’s country.
2. 2
   Creating the shipment: The Sender creates the shipment as usual, providing all necessary details for an international shipment.
3. 3
   Selecting the payer: When processing the shipment, you choose the "Payment by recipient" option.
4. 4
   Delivery: Your parcel will be delivered to a branch in the country where Nova Post operates.
5. 5
   Payment: The Recipient pays all delivery-related costs via the mobile application or at the branch upon receiving the parcel.
6. 6
   Collection: The Recipient can collect the parcel at a Nova Post branch.

Frequently Asked Questions

Customs clearance of the shipment

This can happen if a customs officer detects a breach of the rules:

• The shipment's contents differ from the list specified in the declaration
• The invoiced value differs from the real value
• The parcel contains goods that are not accepted for transportation
• In the last month, the recipient has already received international shipments with a total invoiced value of more than £135