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Receive in Romania

Receive

Receive parcels, cargo and documents with Nova Post

Benefits

  • Branch network
  • Free insurance for parcels with value up to 1 000 RON
  • Delivery guarantee
  • Parcel tracking
  • Customer support

Delivery time

  • 1 – 2 business days

Where it is possible to receive

  • at department NovaPost

  • at address by courier

  • at Fan Courier parcel points

  • at Fan Courier Parcel Lockers

Payer

Shipment is paid by Sender.

How to pick up at the branch

  1. Receive a message that your shipment has arrived
  2. Visit the branch
  3. Provide the waybill number to the operator
  4. Confirm your identity in one of the following ways:
    • show the operator the mobile application
    • provide the operator with code from the SMS message
    • show your passport
  5. Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.

FAQs

  • Can the recipient pay for the delivery

    No, the sender pays for the delivery.