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Receive in Romania

Receive parcels, cargo and documents with Nova Post

Benefits

Branch network
Free insurance for parcels with value up to RON 1 000
Delivery guarantee
Parcel tracking
Customer support

Delivery time

1 – 2 business days

Where it is possible to receive

at department NovaPost
at address by courier
at ®Cargus parcel points
at ®Cargus Parcel Lockers

Payer

Shipment is paid by Sender.

How to pick up at the branch

1
Receive a message that your shipment has arrived
2
Visit the branch
3
Provide the waybill number to the operator
4
Confirm your identity in one of the following ways:
- 4.1
  show the operator the mobile application
- 4.2
  provide the operator with code from the SMS message
- 4.3
  show your passport
5
Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.

FAQs

Can the recipient pay for the delivery
No, the sender pays for the delivery.
How will the recipient know that the parcel has already arrived
When the parcel arrives at the branch, the recipient will receive a notification via SMS or in the mobile application.
If delivery to address is arranged, the courier will notify the recipient that the parcel has already arrived.