Eng
Receive in Romania
integration

Receive

Receive parcels, cargo and documents with Nova Post

Benefits

  • Branch network
  • Free insurance for parcels with value up to 1 000 RON
  • Delivery guarantee
  • Parcel tracking
  • Customer support

Delivery time

  • 1 – 2 business days

Where it is possible to receive

  • <span style="color: rgb(0, 0, 0);"><b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">at department NovaPost</span></b></span>

    at department NovaPost

  • <span style="color: rgb(0, 0, 0);"><b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">at address by courier</span></b></span>

    at address by courier

  • <span style="color: rgb(0, 0, 0);"><b><span class="font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">at </span><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">Fan Courier</span><span class="font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;"> parcel points</span></b></span>

    at Fan Courier parcel points

  • <span style="color: rgb(0, 0, 0);"><b><span class="font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">at </span><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">Fan Courier</span><span class="font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;"> Parcel Lockers </span></b></span>

    at Fan Courier Parcel Lockers

Payer

Shipment is paid by Sender.

How to pick up at the branch

  1. 1
    Receive a message that your shipment has arrived
  2. 2
    Visit the branch
  3. 3
    Provide the waybill number to the operator
  4. 4
    Confirm your identity in one of the following ways:
    • show the operator the mobile application
    • provide the operator with code from the SMS message
    • show your passport
  5. 5
    Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.

FAQs

  • Can the recipient pay for the delivery

    No, the sender pays for the delivery.

  • How will the recipient know that the parcel has already arrived

    When the parcel arrives at the branch, the recipient will receive a notification via SMS or in the mobile application.

    If delivery to address is arranged, the courier will notify the recipient that the parcel has already arrived.