Send to Ukraine
Network of delivery branches throughout Romania
It is very easy to send everything you need to friends and family in Ukraine and Moldova. Go to the section «The nearest branch» and find the closest parcel delivery location.
Delivery time
- To Ukraine: from 5 days
- To Moldova: from 3 days
Advantages
We deliver to branches, parcel lockers and at your address
We register insurance within the invoice value of the shipment*
We provide support: you can reach our call center operator at any time to find out where your parcel is or track it on your own here
The invoiced value is the declared value of the contents of the shipment, which must correspond to the data in the invoice and the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.
What can be sent
- Food in factory packing with a total weight up to 10 kg
- Cosmetic products: nail polishes, hair dyes, cosmetic lotions
- Household chemical agents and cleaning agents provided that the manufacturer and ingredients are indicated on the packing
- New batteries and storage cells (except for lead acid ones) in factory packing with closed contacts
- Digital storage devices or flash drives without passwords
What you can't send
- Dangerous goods: weapons, flammable liquids and solids, aerosols, gases and deodorants
- Works of art: paintings, stamps, antique books, icons
- Foodstuffs made of animal products, as well as food products which require specific temperature or products which perish quickly
- Jewelry and precious metals
- If, during the inspection of the shipment, a customs officer finds goods that are not accepted for transportation, the parcel will be returned at the sender's expense
Who pays
- Delivery
Sender in Romania
- Customs fees
Recipient in another country
When the item is received for shipment, we will send the recipient a message via SMS, Viber or email about the parcel registration and payments.
Postal item customs clearance in Ukraine
- Invoice value of the parcel: up to €150
No taxes are charged
- Invoice value of the parcel: over €150
- Import duty: 10% of excess over €150
- VAT: 20% of the invoiced value of the shipment (in excess of €150 + import duty)
- Nova Post customs brokerage services
Calculation example
The goods cost €200. The total customs payments will be:
- import duty = (€200 - €150) × 10% = €5
- VAT = (€200 - €150 + €5) × 20% = €11
Total tax charged: €5 + €11 = €16
Postal item customs clearance in Moldova
- Invoice value of the parcel: up to €150
No taxes are charged
- Invoice value of the parcel: over €150
- Import duty: 0–30% of the declared value
- VAT: 20% of the invoiced value of the item
- Nova Post customs brokerage services
Calculation example:
The goods cost €200. The total customs payments will be:
- import duty = (€200 - €150) × 10% = €5
- VAT = (€200 - €150 + €5) × 20% = €11
Total tax charged: €5 + €11 = €16
This may occur if a customs officer finds a violation:
- the postal item content differs from the list indicated in the declaration
- the invoiced value differs from the real value
- the parcel contains a commercial batch: more than 3 identical goods were sent (e.g., 5 watches, 4 pairs of shoes, etc.)
- the parcel contains goods that are not accepted for transportation
- over the past month, the recipient has already received international shipments with a total invoiced value of more than €150.
- Items allowed to be sent to Ukraine without duties and VAT
1. Electric generators:
- Product
Gasoline engine generators with a capacity exceeding 7.5 kVA (electric generator sets with a spark-ignition piston engine)
AC generators with a capacity exceeding 750 kVA (synchronous generators), except for photoelectric generators
- HS code
8502 20 40 90
8502 20 60 90
8502 20 80 908501 64 00 00
2. Power inverters, rectifiers, converters:
- Product
Inverters, rectifiers, converters (except for inverter welding machines)
- HS code
8504 40 84 00
8504 40 88 00
8504 40 90 00
3. Lithium batteries:
- Product
- Lithium-ion batteries with a capacity from 200 Ah (Li-ion, LiFePO4, LiFe, LFP, etc.)
- Charging stations with a capacity exceeding 300 W (power storage units)
- HS code
8507 60 00 00
4. Turbines and other engines:
- Product
Water steam turbines and other steam turbines
Hydraulic turbines, water wheels, and regulators thereof (hydraulic turbines and their parts only)
Hydraulic transmission shafts
Turbojet engines, turboprop, and other gas turbines (except for turboprop and turbojet engines and parts thereof)
- HS code
8406 (except for 8406 10 00 00)
8410
8483 40 21 00
8411
❗To avoid customs duties and VAT, goods imported into Ukraine must be declared under certain HS codes.
How to send from the branch
- 1
- 2Provide information about the sender and recipient. To do so, write in Latin:
- Surname
- Name
- Email
- Phone number
- Branch number or full address of the recipient in Ukraine
- 3
- 4Hand over the shipment to the branch operator in an open form.
In accordance with the requirements of international transportation, Nova Post employees have to check the contents for goods that are not accepted for transportation.
If the shipment is packaged, the operator must open it. Original packaging is an exception. - 5Pay for delivery and additional services you've chosen: for example, if you've decided to choose packaging.
