Delivery terms


The quickest delivery in Ukraine: now in Romania

It takes us 3 or more business days to deliver your freight from one country to another

The delivery term does not include:

  • 1
    the day the postal item was accepted at the branch
  • 2
    weekends and national holidays
  • 3
    bank holidays
  • 4
    delays related to postal item safety checks
  • 5
    customs clearance period
  • 6
    delays due to circumstances beyond the control of Nova Post and Nova Poshta LLC

You can check the time for postal item delivery online on our website or in a mobile application. If there is a delay and the postal item did not arrive at the indicated time, please contact our customer support.