The nearest branch
Create a shipment
Packaging
Allowed productsSend parcels and documents up to 30 kg in Romania
Benefits
Branch network
Send from address
Delivery guarantee
Free insurance for parcels with value up to 1 000 RON
Parcel tracking
Customer support
Delivery time - from 1 day
Delivery time
1 – 2 business days
Available shipping methods
from branch
from address
Delivery rates
from 10 RON
Payer
Shipment is paid by Sender.
Payment methods
- Sending from branch
- cash or bank card
- bank card in the mobile application or website
- Sending from address
How to send a parcel from a branch
- Create a shipment with an operator or online before visiting the branch using mobile application or website. Provide the operator with the waybill number if the parcel was created online.
- Pay the shipment together with selected additional services and hand the parcel over to the operator.
How to send from address
- Pay your shipment.
- Wait for notification of the courier's arrival date and stay at the specified address on that day. Find out more about the courier's work schedule.
- Pack the parcel in advance according to packaging standards and make sure the weighs is below 30 kg.
- Hand the parcel over to the courier.
Please note that either Nova Post couriers or couriers from partner companies come to pick up the parcel.
Details about the service and the courier's working hours can be found here.
Additional services
FAQs
- Is it possible to send a parcel via a parcel locker
- What should I do if I wasn't at home when the courier arrived
- Is it possible to hand over not packed parcel to courier
- What happens if I hand over a parcel which is more than 30 kg to the courier
- Can the recipient pay for the delivery
- How to track a parcel
- How will the recipient know that the parcel has already arrived
