Send parcels and documents up to 30 kg in Romania
Available shipping methods
- from branch
- from address
- 1The greater between the actual or volumetric weight is used.
- 2Volumetric weight (kg) = length (cm) x width (cm) x height (cm) / 4 000
Surcharge on declared value:
- 1up to RON 1000 – included in rate
- 2over RON 1000 – 0.5%
- Sending from branch
- 1cash or bank card
- 2bank card in the mobile application or website
- Sending from address
by card in the mobile application or website
How to send a parcel from a branch
- 2Create a shipment with an operator or online before visiting the branch using mobile application or website. Provide the operator with the waybill number if the parcel was created online.
- 3Pay the shipment together with selected additional services and hand the parcel over to the operator.
How to send from address
- 2Pay your shipment.
- 5Hand the parcel over to the courier.
Details about the service and the courier's working hours can be found here
- Is it possible to send a parcel via a parcel locker
- What should I do if I wasn't at home when the courier arrived
We will call you to arrange a new pick-up date.
After two unsuccessful attempts, we will transfer the parcel to the warehouse Nova Post or our partners will propose an alternative delivery method.
- Is it possible to hand over not packed parcel to courier
- What happens if I hand over a parcel which is more than 30 kg to the courier
The courier will collect the parcel, but it will be weighed at the sorting office. If the parcel weighs more than 30 kg, we will return it to the sender.
You can learn about the conditions for sending parcels over 30 kg in the "Cargo" tab.
- Can the recipient pay for the delivery
No, the sender pays for the delivery.
- How to track a parcel
- How will the recipient know that the parcel has already arrived
When the parcel arrives at the branch or parcel locker, the recipient will receive a SMS notification via or push notification in the mobile application.
In case of address delivery, the courier will notify the recipient that the parcel has already arrived.