The nearest branch
Shipping cost
Delivery terms
Packaging
Allowed products
Create a shipment
International delivery
Send to Ukraine
How to call a courier in Romania
1. Prepare the items to be sent and pack them into the box. We have prepared a short guide for you at the link: how to pack a parcel properly.
2. Fill out an application for a courier pickup:
■ on the Nova Post website
■ in the mobile application
■ in your personal account
3. Fill out the invoice in the application: describe the contents of the shipment, the estimated or market value of each item.
4. Pay for the order online.
5. You will receive an email confirming your registration, payment and the courier's arrival date.
6. Hand over the shipment in closed form to the courier. The courier will print and stick a label on your box.
After a shipment is created, it cannot be viewed or edited on the site. You can view your request in the Nova Post application or in your account.
Delivery options in Ukraine
At a branch
To an address
In a parcel locker
To receive the postal item, the recipient needs to have:
- 1express consignment note (ECN)
- 2serial number original passport of a citizen of Ukraine or international passport – or phone number indicated in the ECN
Requesting a courier in Bucharest
- Time of submission of the application and payment for the service
Mon-Fri until 12.00 pm
Mon-Fri after 12.00 pm
- Collecting a parcel by a courier
on the same business day
from 9 am to 6 pmon the next business day
Mon-Fri from 9 am to 6 pm
*Nova Post working days in Bucharest: Mon-Fri
Requesting a courier in other cities
- Time of submission of the application and payment for the service
Mon-Fri until 12.00 pm
Mon-Fri after 12.00 pm
- Collecting a parcel by a courier
on the same business day
from 9 am to 6 pmon the next business day
Mon-Fri from 9 am to 6 pm
Nova Post working days in other cities: Mon-Fri
Advantages
Delivery to parcel lockers and branches in Ukraine
Reasonable rates
Delivery from 5 days
Insure the postal items for 100 % of their declared value
Parcel tracking
We speak Ukrainian and Romanian
Delivery to an address in Ukraine
Important information on postal item customs clearance in Ukraine
- Parcel value: up to €150
No additional taxes are applied to parcels containing gifts, goods or personal items
- Parcel value: over €150
- 1Import duty: 10% of the amount in excess of €150
- 2VAT: 20% of the delivery cost (in excess of €150 + import duty)
Calculation example:
The goods cost €200. The total customs payments will be:
- 1import duty = (€200 - €150) × 10 % = €5
- 2VAT = (€200 - €150 + €5) × 20% = €11
Total tax charged: €5 + €11 = €16
If the declared value of a postal item exceeds €150, do not make two parcels out of one to avoid the customs payments. These parcels will be consolidated at Ukrainian customs and their declared value totaled. Thus customs payments will be applicable.
Examples of declared value calculation for deliveries to Ukraine
EXAMPLE 1
I am sending my sister a jacket, a portable speaker and her driving license.
The jacket costs €50, and the portable speaker costs €35. The total price is €85.
Customs duties will not be charged.
EXAMPLE 2
I am selling clothes to a buyer in Ukraine.
All the items are new, have price tags on, and factory packing is intact. The total price is under €150.
Customs duties will not be charged.
EXAMPLE 3
I am sending my daughter a suitcase of her personal items: dresses, pullovers, shoes and make-up products.
These are personal belongings, but they cost more than €150 in total.
Customs duties will be charged.