The nearest branch
Create a shipment
Packing
Allowed productsSend parcels and documents up to 30 kg in Slovakia
Benefits
Branch network
Send from address
Delivery guarantee
Free insurance for parcels with value up to €500
Parcel tracking
Customer support
Delivery time - from 1 day
Delivery time
Up to 3 business days
Available shipping methods
From branch
From address
Delivery rates
from €3
Payer
Shipment is paid by Sender.
Payment methods
- Sending from branch
- cash or bank card
- bank card in the mobile application or website
- Sending from address
How to send a parcel from a branch
- Create a shipment with an operator or online before visiting the branch using mobile application or website. Provide the operator with the waybill number if the parcel was created online.
- Pay the shipment together with selected additional services and hand the parcel over to the operator.
How to send from address
- Pay your shipment.
- Wait for notification of the courier's arrival date and stay at the specified address on that day. Find out more about the courier's work schedule.
- Pack the parcel in advance according to packaging standards and make sure it weighs no more than 30 kg.
- Hand the parcel over to the courier.
Please note that either Nova Post couriers or couriers from partner companies come to pick up the parcel.
Additional services
FAQs
- Is it possible to send a parcel via a parcel locker
- What should I do if I wasn't at home when the courier arrived
- Is it possible to hand over not packed parcel to courier
- What happens if I hand over a parcel which is more than 30 kg to the courier
- Can the recipient pay for the delivery
- How to track a parcel
- How will the recipient know that the parcel has already arrived
