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How to send abroad correctly
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What is the difference between sending abroad and sending within Ukraine

  1. 1
    There are additional restrictions. Check out the list of goods not accepted for shipment.
  2. 2
    Be sure to provide a full package of documents.
  3. 3
    Subject to customs procedures when imported into the country of destination (see "Customs Clearance" for more details).
  4. 4
    Additional charges may apply depending on the export purpose.

How to send a parcel abroad

  1. 1
    Check the list if delivery to this country is possible.
  2. 2
    Make sure there are no restrictions on the goods you will send to the country of destination.
  3. 3
    Pack your goods according to the rules or order packing at the branch. Unpacked goods are not allowed to be sent.
  4. 4
    Define the declared value of each item that will be indicated in the customs declaration.
  5. 5
    Specify the export purpose of each item that will be indicated in the customs declaration.
  6. 6
    Select a shipment processing method:
    • 6.1
      At the nearest Nova Post branch. Fill out the Sender's data, the Recipient's data, a detailed description of each item, indicate the declared value of each item, and the purpose of the shipment together with an employee of the company.
    • 6.2
      In the mobile app or via the website in your personal account
      Once you have filled in all the order details at the branch, please provide your express waybill number.
  7. 7
    Pay for delivery and other services (packing, calling a courier, etc., if necessary).

What is the declared value

The declared value of the goods means the amount of money that the sender or exporter indicates in the documents or customs declaration when exporting the goods. This is an estimate of how much the goods are worth, which is used to calculate duties, taxes, and other charges that may apply when the goods are imported into the country of destination.

Attention! The declared value of the shipment must match the market value.

Consequences of understating the value:

  • Customs issues. Understating the value of goods may arouse suspicion and, accordingly, an inspection by customs authorities, which may cause delays in the export of the parcel or its return.
  • Loss of insurance cover. If the value is incorrect, this may affect the claim for insurance indemnity in the event of loss or damage to the goods.

What is the export purpose

The export purpose means a specific goal that a company or individual achieves by sending goods outside the country.
When defining the export purpose, make sure you are clear about your intentions, as this will affect customs clearance procedures, documentation, and possible additional costs.

Examples of different export purposes and their specifics:

  • <b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 700;font-style: normal;">P E R S O N A L O B J E C T I V E S</span></b>

    P E R S O N A L O B J E C T I V E S

    Your belongings that you want to export and use abroad for your personal needs.

    Sometimes, customs duties or restrictions may apply depending on the country, type of goods, and their declared value.
  • <b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 700;font-style: normal;">G I F T</span></b>

    G I F T

    Typically, these are small and low-value goods intended for gifts or charitable purposes.

    If the goods comply with the established gift restrictions, no additional payments are charged.
  • <b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 700;font-style: normal;">S A L E S</span></b>

    S A L E S

    This includes goods intended for trade or sale in another country.

    Customs duties, taxes, and other customs charges may apply according to the rules in the country of destination.
  • <b><span class="custom-font-size font-size-12 custom-font-family font-family-Inter" style="font-weight: 700;font-style: normal;">R E T U R N</span></b>

    R E T U R N

    Goods that are returned to the sender for exchange or if they do not fit for any reason.

    There may be customs duties and other charges associated with the return across the border.