Money transfer to the sender
Once you receive the parcel, you can send money to the sender. The transfer can be received at a Nova Post branch or on a bank card.
How to receive a transfer at a Nova Post branch
The transfer is paid in cash; no bank card is required.
Provide the operator with the recipient's contact details: phone number and full name.
The recipient can receive the transfer at any Nova Post branch.
The service is paid either by the sender or the recipient
20 ₴ + 2% of the transfer amount.
The bank that issued the card may charge an additional fee for transferring funds.
The money transfer may also be rejected due to restrictions imposed by the bank.
The term for crediting funds to a bank card depends on the term for transferring funds by the bank servicing the card.
Please contact your bank to learn the terms and conditions for transferring funds and withdrawing fees.
«Money transfer to the sender»
You can order this service in the business cabinet or via mobile application.
How to receive a transfer to a bank card
- 1The sender registers a bank card for crediting funds in the business account, mobile app, or with an operator at a Nova Post branch.
- 2Nova Post delivers shipments.
- 3The recipient receives the parcel and pays on delivery.
- 4NovaPay transfers funds to the sender's card. The shipment operator must provide 16 digits of the bank card to which the funds will be credited.
The service is paid by the sender
20 ₴ + 2% of the transfer amount.
The bank that issued the card may charge an additional fee for transferring funds.
The money transfer may also be rejected due to restrictions imposed by the bank.
The term for crediting funds to a bank card depends on the term for transferring funds by the bank servicing the card.
Please contact your bank to learn the terms and conditions for transferring funds and withdrawing fees.
Service restrictions and conditions
You can send up to
- 150 transfers per day from one card
- 2500 transfers per month from one card
The transfer amount is limited to
- 129,999 ₴ → per a single transfer
- 2249,999 ₴ → for all shipments within one calendar month
Money transfer cannot be transferred to cards
- 1of foreign banks
- 2related to business activities: corporate cards or business cards
- 3blocked
Payments by foreign bank cards are restricted
You can remit money and pay for the shipment
either via a POS terminal or online using payment
cards in hryvnias issued by any bank operating in
Ukraine. A customer may be denied services if
the payment is made with a card issued by a non-
resident bank or having a different settlement
currency.
The final crediting of the money transfer to the bank card is carried out in accordance with the regulations of the bank that manages the card.
The service of money transfer in cash or to a bank card is provided by NovaPay LLC, a financial partner. The list of documents is available on the Company's website.