Tracking
Shipping cost
The nearest branch
You can forward a parcel within the city for free
From a branch
to another branch
to parcel locker
to address
From parcel locker
to another parcel locker
to a branch
to address
From address
to another address
to parcel locker
to a branch
Forward your shipment while it's still on the way for free
Forwarding within the city and throughout Ukraine is free of charge until the shipment has reached its ultimate destination*, whether it be a branch, parcel locker, or pickup point, or until it is in the hands of the courier for the initial delivery attempt to the specified address.
* For multi-seat EWs, the arrival is based on the arrival of all seats at the branch/pickup point or handing over to the courier for delivery to the address (first delivery attempt).
How the cost of forwarding is estimated
If the service is ordered before arrival* at the initial delivery location
- Type of parcelShipment, up to 30 kgBranch, parcel locker
free of charge
Addresssurcharge for delivery to the address
- Type of parcelCargo, over 30 kgBranch, parcel locker
free of charge
Addresssurcharge for delivery to the address
- Type of parcelTires, rimsBranch, parcel locker
free of charge
Addressno surcharge
- Type of parcelPalletsBranch, parcel locker
free of charge
Addressno surcharge
The surcharge amount for delivery to the address
+35 ₴ for shipments up to 30 kg |
+120 ₴ per each 100 kg for shipments over 30 kg |
If the service is ordered after arrival* at the initial delivery location
- Type of parcelShipment, up to 30 kgBranch, parcel locker
at the new shipment rate
Addresses (after the Courier has departed to the Recipient)at the new shipment rate, without a surcharge for pickup from the address
- Type of parcelCargo, over 30 kgBranch, parcel locker
at the new shipment rate
Addresses (after the Courier has departed to the Recipient)at the new shipment rate, without a surcharge for pickup from the address
- Type of parcelTires, rimsBranch, parcel locker
at the new shipment rate
Addresses (after the Courier has departed to the Recipient)at the new shipment rate, without a surcharge for pickup from the address
- Type of parcelPalletsBranch, parcel locker
at the new shipment rate
Addresses (after the Courier has departed to the Recipient)at the new shipment rate, without a surcharge for pickup from the address
* Arrival is determined by unloading the shipment at a branch, parcel locker, or pickup point, or handing it over to a courier for delivery to the address.
Registration type
You can order this service:
- 1via mobile application
- 2via tracking
- 3in the business cabinet
- 4at the branch
- 5via API
Declared value – no restrictions
How to order forwarding in the mobile app
- 1Access the app and select the parcel you want to forward.
- 2Click the "Forward parcel" button.
- 3Select a new delivery location and click the "Change delivery location" button.
- 4Confirm the forwarding by clicking "Yes, change it". If required, pay for the forwarding service immediately.
- 5The parcel screen will display the new delivery location and arrival time.
- 6You can cancel the service or change the delivery address until the parcel has left for the new destination.
How to set up the Forwarding service
If you'd like to use the service but don't have a mobile app, you can download it via the following link
Forwarding is not available for recipients of the "Reliable Purchase" service