Receive in Czech Republic


Receive parcels, cargo and documents with Nova Post


  • Branch network
  • Free insurance for parcels with value up to 10 000 Kč
  • Delivery guarantee
  • Parcel tracking
  • Customer support

Delivery time

  • Up to 6 business days

Where it is possible to receive

  • <b><span class="custom-font-size font-size-16 custom-font-family font-family-NovaPoshta" style="font-weight: 700;font-style: normal;">at Nova Post branches</span></b>

    at Nova Post branches


Shipment is paid by Sender.

How to pick up at the branch

  1. 1
    Receive a message that your shipment has arrived
  2. 2
    Visit the branch
  3. 3
    Provide the waybill number to the operator
  4. 4
    Confirm your identity in one of the following ways:
    • 4.1
      show the operator the mobile application
    • 4.2
      provide the operator with code from the SMS message
    • 4.3
      show your passport
  5. 5
    Collect your parcel

You have the right to inspect your parcel at a branch. You can find the rules for parcel inspection here.


  • Can the recipient pay for the delivery

    No, the sender pays for the delivery.

  • Is it possible to send a parcel via a parcel locker

    No, it is currently not possible to send a parcel from parcel locker.

    To send a parcel, please visit the nearest Nova Post branch or use the order a courier service