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Documents and parcels up to 30 kg
International delivery
Send to Ukraine

Delivery time

To Ukraine: from 5 days

Advantages

  • We deliver
    to branches and to the receiver's address
  • We insure
    within the invoice value of the shipment
  • We provide 24/7 support
    you can reach an operator at any time to find out where your parcel is or track it on your own

The invoiced value is the declared value of the contents of the shipment, which must correspond to the data in the invoice and the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.

What can be sent

  • Food in factory packing with the total weight up to 10 kg
  • Cosmetics: nail polishes, varnishes and dyes, and cosmetic lotions
  • Household chemical agents and cleaning agents if the manufacturer and ingredients are indicated on the packing
  • New batteries and storage cells (except for lead acid ones) in factory packing, with closed contacts
  • Digital storage devices or flash drives without passwords
  • Dietary supplements, vitamins

What cannot be sent

  • Dangerous goods: weapons, flammable liquids and solids, aerosols, gases and deodorants
  • Works of art: paintings, stamps, antique books, icons
  • Foodstuffs made of animal products, as well as food products requiring specific temperature or perishable products
  • Jewelry and precious metals
  • If, during the inspection of the shipment, a customs officer finds goods that are not accepted for transportation, the parcel will be returned at the sender's expense

Postal item customs clearance in Ukraine

  • The invoiced value of the parcel: up to €150

    No taxes are charged

Calculation example

The goods cost €200. The total customs payments will be:

  • import duty = (€200 - €150) × 10 % = €5
  • VAT = (€200 - €150 + €5) × 20% = €11

Total tax charged: €5 + €11 = €16

Examples of customs payments calculations for deliveries to Ukraine

  • EXAMPLE 1
    I am sending my sister a jacket, a portable speaker and her driving license. The jacket costs €30, and the portable speaker costs €10. The total price is €40. 

    Customs duties will not be charged.
  • EXAMPLE 2
    I am selling clothes to a buyer in Ukraine. All items are new, with price tags and in original packaging, but the total invoice value is less than €150.

    Customs duties will not be charged.
  • EXAMPLE 3
    I am sending my daughter a suitcase of her personal items: dresses, pullovers, shoes and make-up products. All items are personal, but their total invoice value is more than €150.

    Customs duties will be charged.
If the invoiced value of a shipment is more than €150, do not split it into two parcels to avoid paying customs duties. At the customs office in Ukraine, such shipments are grouped together and their invoiced values are summed up, so customs payments will still be charged.
The customs house is entitled to refuse entry into the country of a postal item or change the customs payment amount

This may happen if a customs officer finds a violation:

  • The postal item content differs from the list indicated in the declaration
  • The invoiced value differs from the real value
  • The parcel contains a commercial batch: more than 3 identical goods were sent (e.g., 5 watches, 4 pairs of shoes, etc.)
  • The parcel contains goods that are not accepted for transportation
  • Over the past month, the recipient already received international deliveries, with a total invoiced value of more than €150.
  • Items allowed to be sent to Ukraine without duties and VAT

    1. Electric generators

    • Product

      Gasoline engine generators with a capacity exceeding 7.5 kVA (electric generator sets with a spark-ignition piston engine)

      AC generators with a capacity exceeding 750 kVA (synchronous generators), except for photoelectric generators

    2. Power inverters, rectifiers, converters

    • Product

      Inverters, rectifiers, converters (except for inverter welding machines

    3. Lithium batteries

    • Product

      • Lithium-ion batteries with a capacity from 200 Ah (Li-ion, LiFePO4, LiFe, LFP, etc.),
      • Charging stations with a capacity exceeding 300 W (power storage units)

    4.  Turbines and other engines

    • Product

      Water steam turbines and other steam turbines

      Hydraulic turbines, water wheels, and regulators thereof (hydraulic turbines and their parts only)

      Hydraulic transmission shafts

      Turbojet engines, turboprop, and other gas turbines (except for turboprop and turbojet engines and parts thereof)

    ❗To avoid customs duties and VAT, goods imported into Ukraine must be declared under certain HS codes.

How to send from the branch

  2. Provide information about the sender and recipient. To do so, write in Latin:
    • Surname
    • Name
    • Email
    • Phone number
    • Branch number or full address of the recipient in Ukraine
  4. Hand over the shipment to the branch operator in an open form.

    In accordance with the requirements of international transportation, Nova Post employees have to check the contents for goods that are not accepted for transportation.

    If the shipment is packaged, the operator must open it. Original packaging is an exception.
  5. Pay for delivery and additional services you've chosen: for example, if you've decided to choose packaging.

How to send from the pickup point

  1. Prepare the items and ensure that the contents of the shipment are allowed for transportation
  2. Choose the point on the map you want to send from
  3. Arrange the shipment in the mobile app or personal account to receive an electronic express waybill
  4. There is no packaging at the pickup point, so pack the shipment yourself
  5. Pay for the shipment
  6. Provide the EW number and the parcel to the employee of the pickup point

Can't find an answer to your question

Pease visit our FAQ: we created a database of responses to your most common questions.