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Send to other countries
integration

International delivery

Send parcels to other countries

Delivery time: 1+ days

Advantages

Payer

Shipment is paid by Sender.

Available shipping methods

  • from the branch
  • from the address
  • from the pickup point

You can send parcels up to 30 kg by courier

Parcels are weighed at the sorting center. If a larger parcel is passed to the courier, it will be returned to the sender.

Previously paid delivery services will be refunded, except for the cost of calling a courier.

The parcel is picked up by Nova Post or partner company couriers.

After dispatch, we'll send the recipient a notification of parcel registration and payment calculation by SMS or E-mail.

Couriers only accept and pick up shipments packed according to the packaging standards.

Please pack the parcel in advance to avoid delaying the courier. According to the company's rules, the courier can stay at the address no longer than 15 minutes.

How to send from the branch

  1. 1
    Register the shipment in the mobile app to receive an electronic express waybill (EW). If there are any issues, you can register the shipment at the branch by asking the operator.
  2. 2
  3. 3
    If you've created an EW in the app, provide the number to the operator or specify your details and the sender's details:
    • full name in Latin
    • phone number
  4. 4
    Hand over the opened parcel to the operator to check the contents.
  5. 5
    Specify the delivery type:
    • branch
    • parcel locker
    • address: zip code, city, street, building and apartment number
  6. 6
    Pay for the shipment.

How to send from the pickup point

  1. 1
    Prepare the items and ensure that the contents of the shipment are allowed for transportation
  2. 2
    Choose the point on the map you want to send from
  3. 3
    Arrange the shipment in the mobile app or personal account to receive an electronic express waybill
  4. 4
    There is no packaging at the pickup point, so pack the shipment yourself
  5. 5
    Pay for the shipment
  6. 6
    Provide the EW number and the parcel to the employee of the pickup point