Send parcels to other countries
Delivery time: 2+ days
Advantages
Payer
Shipment is paid by Sender.
Available shipping methods
- 1from the branch
- 2from the address
- 3from the pickup point
You can send parcels up to 30 kg by courier
Parcels are weighed at the sorting center. If a larger parcel is passed to the courier, it will be returned to the sender.
Previously paid delivery services will be refunded, except for the cost of calling a courier.
The parcel is picked up by Nova Post or partner company couriers.
After dispatch, we'll send the recipient a notification of parcel registration and payment calculation by SMS or E-mail.
Couriers only accept and pick up shipments packed according to the packaging standards.
Please pack the parcel in advance to avoid delaying the courier. According to the company's rules, the courier can stay at the address no longer than 15 minutes.
How to send from the branch
- 1Register the shipment in the mobile app to receive an electronic express waybill (EW). If there are any issues, you can register the shipment at the branch by asking the operator.
- 2
- 3If you've created an EW in the app, provide the number to the operator or specify your details and the sender's details:
- 3.1full name in Latin
- 3.2phone number
- 4Hand over the opened parcel to the operator to check the contents.
- 5Specify the delivery type:
- 5.1branch
- 5.2parcel locker
- 5.3address: zip code, city, street, building and apartment number
- 6Pay for the shipment.