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With Nova Post in Czechia, you can quickly and conveniently receive postal items from Ukraine
- at a branch
- courier delivery to your address
Delivery time
Who pays
- Delivery cost
Sender in Ukraine or recipient in the Czech Republic
- Customs duties and customs brokerage services
Recipient in Czechia
Once it is sent, we will notify the recipient of the parcel's processing.
Delivery services from Ukraine can be paid for by the recipient
How does it work
- 1Defining the payer of logistics services: The Sender must inform the Recipient and obtain consent to pay for logistics services in favor of the Nova Post Group of Companies with the currency of the country of receipt.
- 2Creating a shipment: The Sender shall create a shipment as usual, specifying all the necessary data for an international shipment.
- 3Selecting a payer: When registering a shipment, choose the “Payment by the Recipient” option.
- 4Delivery: Your parcel will be delivered to a branch in the country of the NP's presence.
- 5Payment: The Recipient shall pay all delivery-related costs in the mobile app or at the branch upon receipt of the parcel.
- 6Pickup: The Recipient can pick up the parcel at the NP branch.
After customs clearance, the courier will deliver the shipment to your address. You can pay customs duties to the courier by credit card or in cash when you receiving the shipment, without queues and additional steps.
Frequently asked questions
- How does Payment by the Recipient work
Sender
- The Sender shall inform the Recipient and agree on the terms of shipment (payment for international delivery services by the Recipient).
- Create a shipment charged for delivery services by the Recipient.
- The Recipient shall pay for the delivery services online in the mobile app or at the branch in cash or by card before picking up the shipment.
- What are the available payment methods
A payment can be made online in the mobile app or at a branch in cash or by card in the currency of the recipient's country.
- Is the service available in all countries
This service is available in Poland and will be further expanded to all countries covered by NP's operations.
- Is this service suitable for large businesses
Yes, this service is suitable for both small businesses and large corporations seeking additional means of managing the cost of delivering shipments to customers.
- Why this service is not available for Business Sender
This service is available for all Business Senders from Ukraine by default. Should there be numerous complaints from recipients, the availability of the service may be suspended. For similar cases, please contact your personal Account Manager.
Payment by the Recipient: Worry-free delivery
You, as a Sender, can manage your logistics costs more efficiently by informing and agreeing on the delivery cost with the recipient in advance.
The recipient will receive the details of the parcel and payment charges to the specified email, along with a link to make the payment.
Postal item customs clearance
- Invoiced value of the parcel: up to €45
International parcels with a declared value of up to €45 are not subject to additional customs duties.
Unless the customs authorities determine that the market value of the parcel exceeds €45. In this case, the recipient will be contacted regarding further customs clearance.
- Invoiced value of the parcel: €45–150
International shipments with the invoiced value of up to €150 are subject to 21% VAT. VAT is charged on the invoiced value of the goods plus shipping costs. In some cases, other charges may apply (e.g. customs processing).
Calculation example:- Estimated parcel value: €100
- Shipping cost: €20
- VAT rate in the Czech Republic: 21%
VAT = (invoiced value + Shipping cost) × VAT rate
VAT = (€100 + €20) × 0,21 = 120 × 0,21 = €25,2
Therefore, the recipient will have to pay VAT in the amount of €25,2.
- Invoiced value of the parcel: over €150
International parcels with the invoiced value of more than €150 are subject to customs duty:
- Duty, calculated separately for each item on the parcel invoice, according to Czech customs law
- VAT: 21% of the sum of the invoiced value and duty
Example of calculation:
- Invoiced value: €200
- Shipping cost: €20
- VAT rate in the Czech Republic: 21%
- Duty-free threshold in the Czech Republic: €150
- Customs rate: duty on consumer goods varies from 0% to 10%, (we recommend checking the exact rate depending on the type of goods).
Calculation:
- 1Calculation of duty:
- duty is payable only on the amount exceeding the threshold of €150:
Amount subject to duty = €200 - €150 = €50 - If the rate is 5%:
Duty = €50 × €0,05 = €2,5
- 2VAT calculation:
- VAT is charged on the total cost of the goods + shipping + duty:
VAT base = (€200 + €20 + €2,5) = €222,5 - VAT if the rate is 21%:
VAT = €222,5 × €0,21 = €46,73
Therefore, the recipient will have to pay €2,5 (duty) + €46,73 (VAT) = €49,23
If several parcels are sent to the same recipient in one shipment, the customs office adds them up, and if the total cost for 2 parcels is €45-150, VAT is charged on them. If the total amount is more than €150, you will have to pay both VAT and customs duty.
This may happen if a customs officer finds a violation:
- The postal item content differs from the list indicated in the declaration
- The invoiced value differs from the real value
- The parcel contains a commercial batch: more than 3 identical goods were sent (e.g., 5 watches, 4 pairs of shoes, etc.)
- The parcel contains goods that are not accepted for transportation
- In the last month, the recipient has already received international shipments with a total invoiced value of more than €45