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At parcel lockers and delivery points

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Receive from Ukraine

International delivery

International delivery from Ukraine to parcel lockers and partner delivery points in Czechia

Send your parcels from Ukraine to Czechia not only to Nova Post branches or specific locations, but also to AlzaBox parcel lockers and GLS delivery points.

Detailed information about GLS Parcel Shop delivery points

  • 1
    1400 parcel delivery points
  • 2
    Convenient to pick up at the nearest store or cafe
  • 3
    Forwarding option during delivery
  • 4
    Up to 5 days storage at the delivery point

Detailed information about the AlzaBox and GLS Parcel Box parcel lockers

  • 1
    1300 parcel lockers across Czechia
  • 2
    Convenient, fast, and secure delivery 24/7
  • 3
    Storage time up to 3 days

Which shipments can be sent to delivery points and parcel lockers

  • Documents up to 1 kg

  • Parcels up to 10 kg

Restrictions on shipments that can be sent to delivery points and parcel lockers:

  • 1
    Volume weight not exceeding 10 kg
  • 2
    Declared value up to €45. If the declared value exceeds €45, only address delivery is possible at courier delivery rates.
  • 3
    By dimensions: 
    • 3.1
      50 cm x 50 cm x 100 cm at GLS Parcel Shop delivery points
    • 3.2
      50 cm x 50 cm x 50 cm in AlzaBox, GLS Parcel Box parcel lockers

Tariffs

Delivery costs to GLS Parcelshop delivery points and AlzaBox and GLS Parcel Box parcel lockers are the same as to Nova Post branches in Czechia.

Documents
up to 1 kg
 Small parcel
up to 2 kg		 Medium parcel
up to 10 kg
250 Kč 300 Kč 450 Kč

The parcel delivery fee applies to one location and includes delivery to Nova Post branches, AlzaBoxes parcel lockers and GLS delivery points.

Answers to frequently asked questions

  • How can I send a parcel from Ukraine to Czechia

    1. Attend any Nova Post branch in Ukraine

    2. Hand over the opened parcel to the operator to check the contents

    3. Provide the sender's details:
         ■   first name and surname in Latin
         ■   phone number
         ■   e-mail

    4. Provide the recipient's details:
         ■   first name and surname in Latin
         ■   mlocal phone number
         ■   e-mail

    5. Specify the delivery type:
         ■   To a Nova Post branch or GLS Parcelshop delivery point: indicate the city and branch number. Find on the map
         ■   To a specific location with GLS couriers: specify the postcode, city, street, building and flat number
         ■   To an AlzaBox or GLS Parcel Box parcel locker: specify the city and number of the parcel locker. Find on the map

    6. Pay the delivery cost

  • How can I pick up a parcel from AlzaBox and GLS Parcel Box parcel lockers in Czechia

    1. Enter the authorization code from the SMS or e-mail received on the touch screen display of the parcel locker.

    2. Shipping is already paid for by the sender. You don't need to pay anything.

    3. Once you have entered the authorization code, a locker opens with your parcel.

    4. Pick up your parcel. Check the information on the display to see if your parcel is sorted into multiple lockers.

    5. When you pick up the parcel, close the locker.
    The shipment must be picked up from the parcel locker within 3 days from the time it was placed in the locker. Then the parcel will be delivered to the nearest Nova Post branch.

  • How can I get a parcel from GLS Parcel Shop delivery points in Czechia

    1. Select a delivery option to any GLS Parcel Shop.

    2. When the parcel arrives at the delivery point, you will receive an SMS with a PIN code for pickup.

    3. If you cannot pick up the parcel within 5 business days, you can extend the storage time by a further 3 working days by calling 567 771 111.

    You'll receive an SMS reminding you of the expiration date. If you miss the deadline for picking up the parcel and do not extend the storage time, the parcel will be forwarded to a Nova Post branch in Czechia.

    4. Upon receipt, you don't have to pay for the delivery. This service is paid for by the sender.