Delivery terms


Ukraine’s fastest delivery system is now in Czechia

It takes us 5 or more business days to deliver your freight from one country to another
The delivery term does not include:

   the day the postal item was accepted

   at the branch weekends and national holidays

   bank holidays

   delays related to postal item safety checks

   customs clearance period

   delays due to circumstances beyond the control of Nova Post and Nova Poshta LLC

You can check the time for postal item delivery online on our website or in a mobile application. If there is a delay and the postal item did not arrive at the indicated time, please contact our customer support.