Ukraine’s fastest delivery system is now in Czechia
It takes us 5 or more business days to deliver your freight from one country to another
The delivery term does not include:
■ the day the postal item was accepted
■ at the branch weekends and national holidays
■ bank holidays
■ delays related to postal item safety checks
■ customs clearance period
■ delays due to circumstances beyond the control of Nova Post and Nova Poshta LLC
■ the day the postal item was accepted
■ at the branch weekends and national holidays
■ bank holidays
■ delays related to postal item safety checks
■ customs clearance period
■ delays due to circumstances beyond the control of Nova Post and Nova Poshta LLC

You can check the time for postal item delivery online on our website or in a mobile application. If there is a delay and the postal item did not arrive at the indicated time, please contact our customer support.