Thanks to Nova Post in Lithuania, you can quickly and conveniently receive parcels from Ukraine

• by courier to the address
• at the Nova Post branch

Delivery terms: From 5 days.

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Who pays for

Once the parcel is sent, we will notify the recipient of the parcel's processing: via SMS, Viber or email.

Payment by the Recipient: Worry-free delivery

You, as a Sender, can manage your logistics costs more efficiently by informing and agreeing on the delivery cost with the recipient in advance.

How does it work

1. 1
   Defining the payer of logistics services: The Sender must inform the Recipient and obtain consent to pay for logistics services in favor of the Nova Post Group of Companies with the currency of the country of receipt.
2. 2
   Creating a shipment: The Sender shall create a shipment as usual, specifying all the necessary data for an international shipment.
3. 3
   Selecting a payer: When registering a shipment, choose the “Payment by the Recipient” option.
4. 4
   Delivery: Your parcel will be delivered to a branch in the country of the NP's presence.
5. 5
   Payment: The Recipient shall pay all delivery-related costs in the mobile app or at the branch upon receipt of the parcel.
6. 6
   Pickup: The Recipient can pick up the parcel at the NP branch.

FAQs

Customs clearance of shipment

Example: the goods cost €320.

Customs payments will be as follows:

• Import duty = €320 х 10% = €32
• VAT = (€320 + €32) х 21% = €73,92
• Nova Post customs brokerage services = €40

The recipient needs to pay tax: €32 + €73,92 + €40 = €145,92

This can happen if a customs officer detects a breach of the rules:

• The shipment's contents differ from the list specified in the declaration
• The declared value differs from the real one
• The parcel contains prohibited goods
• The recipient has already received international shipments with a total value over €45 during the last month.