Delivery time
Advantages
- We deliver to branches, parcel lockers and at your address
- We register insurance within the invoiced value of the postal item
- We deliver support: you can ask the operator of our call center where is your parcel or track it by yourself here
The invoiced value is the declared value of the contents of the shipment, which must correspond to the data in the invoice and the actual value of the goods. It is used to calculate customs duties, taxes, and other fees that may be applied when importing a shipment into the destination country.
What can be sent
- Documents
- Clothes and footwear
- Textile and bedclothes
- Children's toys
- Stationery
- Household and electronic appliances
- New batteries and storage cells (except for lead acid ones) in factory packing with covered contacts
- Data carriers without passwords, SIM card start packages
- Long-term storage foodstuffs not requiring special temperature conditions: in original packaging and weighing not more than 10 kg (except for animal products and dairy produce, including preserves and condensed milk)
- Dietary supplements
- Cosmetics: lotions, nail varnishes, hair dyes
- Household chemicals and cleaning agents
- Other items not accepted for transportation
Who pays
Customs duties and customs brokerage services
Sender in GermanyRecipient in another country
After the shipment, we will send the recipient a message on the parcel registration and payments: via SMS, Viber or email.
Shipment is paid by Sender
Customs clearance of a parcel to Ukraine
- The invoiced value of the parcel: up to €150
No extra taxes
- The invoiced value of the parcel: over €150
- Import duty: 10% of excess of €150
- VAT: 20% of the invoiced value of the shipment (excess of €150 + import duty)
- Customs brokerage services
Calculation example:
The goods cost €200. The customs payments will total:
- Import duty = (€200 - €150) × 10 % = €5
- VAT = (€200 - €150 + €5) × 20% = €11
Total tax charged: €5 + €11 = €16
It may happen if a customs officer finds a violation:
- The parcel content differs from the list indicated in the declaration.
- The invoiced value differs from the real value.
- The parcel contains goods that are not accepted for transportation.
- Items allowed to be sent to Ukraine without duties and VAT
1. Electric generators
- Product
Gasoline engine generators with a capacity exceeding 7.5 kVA (electric generator sets with a spark-ignition piston engine)
AC generators with a capacity exceeding 750 kVA (synchronous generators), except for photoelectric
- HS code
8502 20 40 90
8502 20 60 90
8502 20 80 908501 64 00 00
2. Power inverters, rectifiers, converters
- Product
Inverters, rectifiers, converters (except for inverter welding machines)
- HS code
8504 40 84 00
8504 40 88 00
8504 40 90 00
3. Lithium batteries
- Product
Lithium-ion batteries with a capacity from 200 Ah (Li-ion, LiFePO4, LiFe, LFP, etc.),
Charging stations with a capacity exceeding 300 W (power storage units) - HS code
8507 60 00 00
4. Turbines and other engines
- Product
Water steam turbines and other steam turbines
Hydraulic turbines, water wheels, and regulators thereof (hydraulic turbines and their parts only)
Hydraulic transmission shafts
Turbojet engines, turboprop, and other gas turbines (except for turboprop and turbojet engines and parts thereof)
- HS code
8406 (except for 8406 10 00 00)
8410
8483 40 21 00
8411
❗To avoid customs duties and VAT, goods imported into Ukraine must be declared under certain HS codes.
How to send from the branch
- 1
- 2Provide information about the sender and recipient. To do so, write in Latin:
- Surname
- Name
- Email
- Phone number
- Branch number or full address of the recipient in Ukraine
- 3
- 4Hand over the shipment to the branch operator in an open form.
In accordance with the requirements of international transportation, Nova Post employees have to check the contents for goods that are not accepted for transportation.
If the shipment is packaged, the operator must open it. Original packaging is an exception. - 5Pay for delivery and additional services you've chosen: for example, if you've decided to choose packaging.

How to send from the pickup point
- 1Prepare the items and ensure that the contents of the shipment are allowed for transportation
- 2Choose the point on the map you want to send from
- 3Arrange the shipment in the mobile app or personal account to receive an electronic express waybill
- 4There is no packaging at the pickup point, so pack the shipment yourself
- 5Pay for the shipment
- 6Provide the EW number and the parcel to the employee of the pickup point




