Delivery time
To Ukraine: from 5 days
Advantages
- We deliver to branches, parcel lockers and at your address
- We register insurance within the declared value of the postal item
- We deliver support: you can ask the operator of our call center where is your parcel or track it by yourself here
What can be sent
- Documents
- Clothes and footwear
- Textile and bedclothes
- Children's toys
- Stationery
- Household and electronic appliances
- New batteries and storage cells (except for lead acid ones) in factory packing with covered contacts
- Data carriers without passwords, SIM card start packages
- Long-term storage foodstuffs not requiring special temperature conditions: in original packaging and weighing not more than 10 kg (except for animal products and dairy produce, including preserves and condensed milk)
- Dietary supplements
- Cosmetics: lotions, nail varnishes, hair dyes
- Household chemicals and cleaning agents
- Other items not accepted for transportation
Who pays
Customs duties and customs brokerage services
Sender in GermanyRecipient in another country
After the shipment, we will send the recipient a message on the parcel registration and payments: via SMS, Viber or email.
Shipment is paid by Sender
Customs clearance of a parcel to Ukraine
- Shipment cost: up to €150
No extra taxes
- Shipment cost: over €150
- 1Import duty: 10% of excess of €150
- 2VAT: 20% of the shipment cost (excess of €150 + import duty)
- 3Customs brokerage services
Calculation example:
The goods cost €200. The customs payments will total:
- 1Import duty = (€200 - €150) × 10 % = €5
- 2VAT = (€200 - €150 + €5) × 20% = €11
Total tax charged: €5 + €11 = €16
The customs migh be entitled to refuse the parcel entry to the country or change the customs payment amount
It may happen if a customs officer finds a violation:
- 1The parcel content differs from the list indicated in the declaration.
- 2The declared value does not correspond to the real value of the parcel.
- 3The parcel contains goods that are not accepted for transportation.
How to send from the branch
- 1
- 2Provide information about the sender and recipient. To do so, write in Latin:
- 2.1Surname
- 2.2Name
- 2.3Email
- 2.4Phone number
- 2.5Branch number or full address of the recipient in Ukraine
- 3
- 4Hand over the shipment to the branch operator in an open form.
In accordance with the requirements of international transportation, Nova Post employees have to check the contents for goods that are not accepted for transportation.
If the shipment is packaged, the operator must open it. Original packaging is an exception. - 5Pay for delivery and additional services you've chosen: for example, if you've decided to choose packaging.
![](https://site-assets.novapost.com/5807a7c7-581a-461f-9577-3c9c722db657.png)