Skip to main content
How to become a client

For Business clients

Nova Post – one reliable partner for all your delivery needs

Increase the efficiency of your business with Nova Post's fast and affordable logistics.

  • Delivery

    ■   within the Poland
    ■   to 15 European countries
    ■   outside the EU

  • Customs brokerage services

  • Services for e-commerce

How to become a business customer

  1. Send your request to wspolpraca@novapost.pl or call +48 532 697 974
  2. Sign a service agreement
  3. Send parcels and enjoy the benefits of Nova Post for business

Nova Post's ecosystem of services and digital solutions for businesses

With us, it's easy to scale up to a new market and send your first orders in just three days

  • Send parcels without any hassle
    ■   In your personal account
    ■   Via API
    ■   Using ready-made Baselinker integrations

    No need to print labels
    Packaging is ours or yours, the main thing is that it's safe
  • We'll accept payment for the order
    The buyer pays upon receipt in any currency.
    You receive the funds in your account in the currency you specify.

    We will credit the payment to your account the next business day.
  • We'll deliver wherever you need
    Even if the buyer's plans change while the parcel is in transit.
    Before the parcel arrives, the buyer can change the delivery location in the app free of charge, without bothering the seller.
  • We will process and deliver returns
    From the buyer, at the sender's request, upon receipt, automatically after the end of the storage period.
    No hassle with paperwork and double customs clearance.
    We will deliver to your chosen return address.
    Flexible rules for automating the returns process.
  • We'll take care of everything else
    While we deliver, you have everything under control: in your personal account or in API statuses
  • Send from a branch or from an address
    Send all orders with one courier
  • We'll clear the parcel through customs
    Track your order in real time with our mobile app

Selling with Nova Post is easy

Reliable logistics and quality service from dispatch to receipt.

To start cooperation, leave a request by email 
wspolpraca@novapost.pl or by phone +48 532 697 974

Convenient tools for e-commerce are already up and running

Manage everything you need in a convenient way

  • Personal account

    All services are available immediately after registration of a business client representative

  • Ready-made integrations on Base and Shopify

    We are already where it is convenient for you.
    All the necessary functions are available in the integrations.

  • API integration

    Tools for a quick start:
    ■   Postman collections, request templates
    ■   Complete technical documentation
    ■   Technical support from Nova Post

Basic features are available in all services:

  • Manage delivery and additional services
  • Real-time delivery status updates
  • Cash on delivery
  • Parcel creation
  • Courier call
  • Returns

Let's discuss starting our cooperation?

Send your request to wspolpraca@novapost.pl or call +48 532 697 974