Receive parcels, cargo and documents with Nova Post
Where it is possible to receive
at Nova Post branches
How to pick up at the branch
- 1Receive a message that your shipment has arrived
- 2Visit the branch
- 3Provide the waybill number to the operator
- 4Confirm your identity in one of the following ways:
- 4.1show the operator the mobile application
- 4.2provide the operator with code from the SMS message
- 4.3show your passport
- 5Collect your parcel
- Can the recipient pay for the delivery
No, the sender pays for the delivery.
- How will the recipient know that the parcel has already arrived
When the parcel arrives at the branch, the recipient will receive a notification via SMS or in the mobile application.
If delivery to address is arranged, the courier will notify the recipient that the parcel has already arrived.