Receive at the branch

Receive parcels at the branch using your phone number, waybill number, documents, or mobile app.

Each branch's card contains its address and working hours.

Find a branch

Nova Post app screen with branch working hours on the map.

When the parcel arrives at the branch, you will receive a delivery notification on the phone and email specified by the sender, as well as a push notification in the mobile app.

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Parcel inspection

Inspect your shipment to make sure everything is in place and undamaged. This is a free service that allows you to open the shipping packaging and check the contents of the parcel before accepting it.

Inspection is permitted in the presence of a Nova Post employee at the point of delivery or in a specially designated area.

Inspection may be prohibited by the sender