The nearest branch
Create a shipment
Packing
Not accepted for transportation
Send cargoes to Nova Post branches in Poland
Benefits
Branch network
Parcel tracking
Free insurance for parcels with value up to 1 000 zł
Customer support
Delivery time
1 – 3 business days
Available shipping methods - From branch to branch
Payer
Shipment is paid by Sender
Payment methods
- 1bank card or cash at a branch
- 2bank card in the mobile application or website
How to send a parcel from a branch
- 1Select the nearest Nova Post branch in your city. Please make sure the selected branch accepts parcels over 30 kg.
- 2Create a shipment with an operator or online before visiting the branch using mobile application or website. Provide the operator with the waybill number if the parcel was created online.
- 3Pay the shipment together with selected additional services and hand the parcel over to the operator.
Additional services
FAQs
- Is it possible to send cargo from home via courier
No, couriers only accept parcels weighing up to 30 kg.
To ship a load, please visit the nearest Nova Post branch. - Can the recipient pay for the delivery
No, the sender pays for the delivery.
- How to track a parcel
You can track your parcel in the Tracking tab or in the mobile application.
- How will the recipient know that the parcel has already arrived
When the parcel arrives at the branch or parcel locker, the recipient will receive a SMS notification via or push notification in the mobile application.