Track your parcel
Track your parcel
Frequently Asked Questions
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- In which cities are there offices in Poland?
For information on open branches, click here: NovaPost
- Can I send a parcel from a Nova Post branch to a Polish post branch?
Unfortunately, this is not possible at the moment
- Can I send a parcel from Ukraine to Poland?
Yes, the service is available. Fees and service descriptions can be found here: NovaPost
- What is forbidden to send by parcel?
For a full list of restrictions, click here: NovaPost
- What are the reasons for the delay of a parcel from Ukraine to Poland?
Incorrect consignee details, forbidden goods in the parcel
Need any help?
Phones
![Need any help?](/_np-app-static/tracking-page/box-2.png)
Nova Post on your smartphone
Receive instant messages about parcels, pay online, create packages in advance, call a courier, calculate delivery costs, pick up parcels from post offices and post boxes without presenting document