At pickup points

A pickup point is a type of branch located on the territory of an existing company where you can receive a parcel from Nova Post.

Pickup points are located all over Czech Republic and are easy to find on the map.

Potential locations

• 1
  at a kiosk
• 2
  at stores selling clothes, household, building materials, etc.
• 3
  in mini-markets.

Delivery term

How to collect a parcel from a partner point

As soon as the shipment arrives, you will receive an SMS or push notification with the number and address of the pickup point and the EW number.

1. 1
   Download the Nova Post mobile app.
2. 2
   When you visit a partner point, show the operator your EW number and a document with which you can identify yourself, e.g. your passport or driver's license. The documents in the Diia app are also suitable.