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Customs Brokerage Service

International delivery

Customs declaration for parcels held at customs

Do you have a parcel that requires customs declaration?

Order Nova Post broker services now – simply fill in the online form and we will handle the customs clearance process for you.

IMPORTANT: After the analysis, BY THE CUSTOMS SERVICE, of the data provided in the form, the Nova Post broker will contact the client and inform them whether the customs clearance procedure is required.

If customs clearance is required, the client has the right to freely choose the method of its execution: either through any customs broker (including the Nova Post broker), or by carrying out the procedure independently on the Public Customs Portal, using an electronic signature.

Nova Post does not assume responsibility for the decisions, deadlines, or any potential costs established by the Customs Service, as these are determined exclusively by the competent customs authorities.

Broker service fees

The fee is applied depending on the number of codes included in the declaration:

  • up to 5 codes

    300 lei

How to pay for broker services?

  • Online via MAIB or MICB banking apps

  • At any branch of MAIB or MICB banks

Key legislative regulations

Starting from January 1, 2024, new rules on the clearance of international postal parcels came into effect.

  • Duty-free exemption for parcels under €150

    According to Article 219 of the Customs Code of the Republic of Moldova, parcels with a declared value of up to €150 are exempt from customs duties.

For more details about how customs declaration costs are calculated in the Republic of Moldova, see here: Receive deliveries from other countries

To avoid delays and additional costs, we recommend familiarizing yourself in advance with the customs rules and using our broker services for fast and secure processing.

Nova Post is not responsible for any changes to customs regulations or delivery conditions established by third parties. We recommend checking the updated information on the customs service websites of the destination country and/or in the delivery rules of the online store where you make your purchase.