How can a business client send freight using Nova Post

1. 1
   Conclude an agreement
   
   Contact our sales department or file a request on our website. 
2. 2
   Make sure there are no prohibited items in your freight
   
   The legislation of the country where the customs clearance of cargo takes place may establish a list of goods that are not accepted for transportation.
   
   If you are not certain about the content of your freight, please ask a Nova Post sales manager or send a request on our website.
3. 3
   Select the method of customs clearance

   • 3.1
     using Nova Post 
   • 3.2
     on your own
   • 3.3
     by appointing your own customs broker
     
4. 4
   Select additional services

   • 4.1
     customs brokerage services to help you go through customs clearance faster
   • 4.2
     packing: if you do not wish to pack the postal item on your own
5. 5
   Prepare the accompanying documents

   1. 5.1
      foreign economic contract
   2. 5.2
      invoice
   3. 5.3
      packing list
   4. 5.4
      other documents required for your goods. For example:

      • 5.4.1
        Quality Assurance Certificate
      • 5.4.2
        Certificate of Origin
      • 5.4.3
        HS goods code confirmation from the Harmonised System of Goods Description and Coding
      • 5.4.4
        technical specifications detailing the quality and quantity and their application
      • 5.4.5
        etc.
        
        The operator will inform you about additional documents. You can also refer to Nova Post sales manager with questions.
6. 6
   Make a request for international express delivery
   
   Our sales managers will help you with that.
   
7. 7
   Deliver the consignment to a Nova Post branch or call a courier
8. 8
   Pay for the delivery and additional services

Freight branches are open 7 days a week with the following schedule:

Mon-Fri: 09:00 – 20:00
Sat-Sun: 09:00 – 17:00

Sales Department office hours:

Mon-Fri: 09:00 - 17:00
Tel.: +373 (78) 700 699
Email: support_md@novapost.com

We guarantee