How to ship cargo from Ukraine

1. 1
   Sign an international delivery service agreement with Nova Post.
2. 2
   Check that the contents of the cargo are allowed to be transported.
   
   The legislation of the country where the customs clearance of the cargo takes place may establish a ban on the import or export of certain products.
   
   If you are not sure about the contents of the shipment, ask the Nova Post manager a question or leave a request on the website.
   
   
3. 3
   Choose a method of customs clearance.

   • 3.1
     via Nova Post
   • 3.2
     by own efforts
   • 3.3
     through the customs broker.
4. 4
   Choose additional services.
   
   Packing, for example, if you don't want to pack the shipment yourself
5. 5
   Prepare accompanying documents.

   • 5.1
     foreign economic contract
   • 5.2
     invoice
   • 5.3
     packing list
   • 5.4
     other documents required for your goods.
     
     For example, quality certificate, certificate of origin, conclusion on confirming the HS Product Code of the Harmonised System of the Description and Codes of Goods, description of technical characteristics with details of qualitative and quantitative characteristics and scope of application, etc.
     
     Information about additional documents will be provided by the operator. You can also ask your personal manager a question.
6. 6
   Apply for an international express shipment.
   
   You can do it easily through your manager.
7. 7
   Bring the shipment to a Nova Post branch.
8. 8
   Inform the recipient of the shipment and hand over the documents necessary for customs clearance of the shipment in the country of destination.

How to receive a shipment in Ukraine

1. 1
   Check that the contents of the cargo are allowed to be transported.
   
   The legislation of the country where the customs clearance of the cargo takes place may establish a ban on the import or export of certain products.
   
   If you are not sure about the contents of the shipment, ask the Nova Post manager a question or leave a request on the website.
2. 2
   Ensure that the sender has properly prepared the accompanying documents:

   • 2.1
     foreign economic contract
   • 2.2
     invoice
   • 2.3
     packing list
   • 2.4
     other documents required for your goods
     
     For example, quality certificate, certificate of origin, conclusion on confirming the HS Product Code of the Harmonised System of the Description and Codes of Goods, description of technical characteristics with details of qualitative and quantitative characteristics and scope of application, etc.
     
     Information about additional documents will be provided by the operator. You can also ask your personal manager a question.
3. 3
   Inform the sender that the shipment will be picked up by a representative of Nova Post or a partner company.
4. 4
   Get an invoice and pay for international delivery and additional services.
   
   If customs clearance is required, representatives of the brokerage department will contact you.
5. 5
   Receive a shipment.