Order goods directly from foreign online stores with Nova Post delivery
How to request delivery by Nova Post
- 1Add the goods to the shopping cart, choose Nova Post delivery, and select a convenient receipt option: branch, pickup point, parcel locker, or address.
- 2Pay for the order.
- 3Track your shipment via the app or on the website.The tracking number will be sent after you make the payment.
Parcels with an invoiced value exceeding €150 are additionally subject to customs duties
- Import duty: 0-15% of the excess of €150
- VAT: 20% of the sum of the invoiced value of the parcel and customs duties
- Cost of Nova Post customs brokerage services. Calculation sample: 500 lei for 1 declaration of up to 5 items if there are more than 5 items in the parcel – 50 lei for each subsequent item in the declaration.
Calculation template
There is 1 item in the parcel worth €200. Customs duties will be as follows:
- Customs duty = €200 x 10% = €20
- VAT = €200 +€20) x 20% = €44
Total tax payable: €20 + €44 = €64
- Nova Post customs brokerage services = 500 lei
Advantages

Storage
Free of charge for up to 30 days at branches and pickup points
Forwarding
After customs declaration, you can change the delivery address in Moldova
Return
It is possible according to the terms of the online store
The storage period at the branch for TEMU orders is 10 days. After the 10-day period expires, the parcel will be returned to the sender.
Nova Post is not responsible for any changes to customs regulations or delivery conditions established by third parties. We recommend checking the updated information on the customs service websites of the destination country and/or in the delivery rules of the online store where you make your purchase.




